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Leading with Emotional Intelligence: Hands-On ... - always yours

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106 LEADING WITH EMOTIONAL INTELLIGENCE<br />

8. REAPPRAISAL<br />

Reappraisal is a technique drawn from psychotherapy and<br />

cognitive restructuring where you give an experience or situation<br />

a new, different, and more constructive meaning. This helps<br />

bring in the prefrontal cortex functions and releases the grip of<br />

the amygdala hijack. The questioning process “lights up” executive<br />

functioning like the questions of the <strong>Emotional</strong> Audit. If you fi nd<br />

<strong>yours</strong>elf <strong>with</strong> distressing emotions, you can ask <strong>yours</strong>elf questions<br />

like the following:<br />

• What can I learn from this?<br />

• How can I turn this into a meaningful experience for me?<br />

• What would I tell someone else to do in this situation?<br />

• Is what I am telling myself about this really true?<br />

• What evidence is there to support my interpretation of this<br />

event?<br />

• What are two or three other interpretations that could be<br />

more accurate?<br />

• What is the best thing for me to do right now?<br />

QUESTIONS AND ACTION APPLICATIONS<br />

• Which questions work the best for you to help change<br />

the situation?<br />

• What patterns do you see emerging <strong>with</strong> your emotions?<br />

• What is your most common emotion?<br />

• Do your interpretations of situations get better after the<br />

initial one?<br />

STAR PERFORMER ACTION PLAN<br />

Read through the Fallen Stars examples and Coach’s Corner to<br />

develop your <strong>Emotional</strong> Self-Control skills. Now, answer the following<br />

questions to help you make your plan. Remember, microinitiatives<br />

can make a macro impact.

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