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Leading with Emotional Intelligence: Hands-On ... - always yours

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ARE YOU A STAR PERFORMER OR JUST AVERAGE? 63<br />

See the Additional Resources section for more information<br />

about these programs and other resources available to help raise<br />

<strong>Emotional</strong> <strong>Intelligence</strong>. Also, the website www.truenorthleadership.<br />

com has free EI assessment articles and tools.<br />

MICRO-INITIATIVES: D.O.D. OF GREAT LEADERSHIP<br />

Discovering the “degree of difference” (D.O.D.) between good<br />

and great leadership has been the focus of many writers. Goleman,<br />

Boyatzis, and the Hay Group use the term tipping point to describe<br />

the behaviors that tip or move a performer into the top 10%. Using<br />

your strengths more in a disciplined fashion is the first strategy to<br />

improve performance.<br />

In working <strong>with</strong> organizations and executives, I have found the<br />

D.O.D. is made up of doing many small things regularly. I call these<br />

“micro-initiatives.” They don’t take a lot of time but are crucial habits<br />

for great leaders. The average or good leaders could do them but<br />

don’t, as they are often neglected and given lower priority. Zenger<br />

and Folkman found that doing five things really well put a leader in<br />

the top 10%. 87 Micro-initiatives make a macro impact. Or:<br />

MI = MI<br />

In cycling races or track meets the difference between the winners<br />

and the placers can be fractions of a second. Great leaders<br />

have a series of actions that separate them<br />

from the pack that take as little as 10 seconds<br />

and as long as 45 minutes to a few<br />

hours. They make the time to do these<br />

“micro-initiatives” to foster development<br />

for themselves and others. When I coach<br />

executives, I often talk about just how<br />

long these actions take because the first<br />

response of a busy leader is “I just don’t<br />

have time.” When we are talking about just how little time it actually<br />

Great leaders<br />

have a series<br />

of actions that<br />

separate them<br />

from the pack . . .

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