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Leading with Emotional Intelligence: Hands-On ... - always yours

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ARE YOU A STAR PERFORMER OR JUST AVERAGE? 21<br />

All of the above data, situations, and events raise important<br />

leadership questions and point to the essential need for <strong>Emotional</strong><br />

<strong>Intelligence</strong> answers and training.<br />

• How can we maximize our influence as leaders?<br />

• What lessons can we learn from our fallen or derailed leaders?<br />

• What do Star Performers have to teach us?<br />

• What plays or strategies can we follow to develop a company<br />

of Stars?<br />

• What can we learn about <strong>Emotional</strong> <strong>Intelligence</strong> from profiles<br />

about some of our most public leaders?<br />

<strong>Emotional</strong> <strong>Intelligence</strong> is often the missing piece of the skillset<br />

and behavior of today’s leadership crisis. It is obviously crucial for<br />

organizations to promote the development of high <strong>Emotional</strong> <strong>Intelligence</strong><br />

<strong>with</strong> all of their leaders to avoid serious problems such as lack<br />

of impulse control and employees underperforming because their<br />

leader is not clear, motivating, or acknowledging their efforts.<br />

EQ, IQ, OR TECHNICAL EXPERTISE?<br />

Just about every manager in the boardroom or conference room<br />

is smart, <strong>with</strong> a typical IQ score of 115 or above. IQ is actually an<br />

equalizer in corporate environments, and being a few IQ points<br />

above or below isn’t really noticeable (although much meeting time<br />

is wasted as executives argue to demonstrate their few extra IQ<br />

points and “smarts”). As performers move up in their organizations,<br />

the truth is, no matter how smart they are, they inevitably leave their<br />

expertise behind. As they become managers and beyond, more of their<br />

success comes from leadership skills rather than from their IQ points<br />

or technical acumen. That means they need to cultivate many new<br />

abilities, including motivating others to new levels, coordinating efforts<br />

between team members and departments, managing deadlines, and<br />

resolving conflicts.<br />

There is an obvious gap between the skill set needed to be<br />

a supervisor or a manager and a leader. At DreamWorks Anima-

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