Leading with Emotional Intelligence: Hands-On ... - always yours

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INDEX 339 eight strategies for, 92–106, 306 Fallen Stars stories illustrating importance of, 83, 88–92 interview questions on, 209 as key competency, 25, 26 lack of self-control, 57–59, 76 Star Performer Action Plan and, 106–8 Self-management age and, 12 competencies related to, 25, 69 emotional intelligence and, 9, 25 of great leaders, 65 Self-promotion and self-interest, 77 Seligman, Martin, 61 Semel, Terry, 48, 49 Senge, Peter, 290, 291, 295, 297 Service orientation defi ned, 70 emotional intelligence and, 25 interview questions on, 212 The 7 Habits of Highly Effective People, 146, 180, 194, 201, 229, 266 Shared vision, 149–50 Shaw, George Bernard, 245 Shooting from the hip, 113–14 Shuttling exercise, 104 Siegel, Dan, 5, 83, 97, 101, 102 Signature strengths, 61 Six of 20 key competencies of Emotional Intelligence, 7 SMART goals, 305 “Smartest person in the room” syndrome, 76 Smith, Dean, 203, 205, 228 Smithburg, William, 135 Snapshot Management, 158–60 Snell, Jim, 222–23 Soar with Your Strengths, 60, 226 Social awareness, 25, 70 Social Intelligence, 9 Social Intelligence, defi ned, 8, 9 Spencer, Lyle M., 259 Spencer, Signe, 259 Spitzer, Eliot, 100 SSBIR model for giving feedback, 284–89 Stand-ups (short team meetings), 165–66 Star Performer competencies and derailers of, 24–28 defi ned, 10, 17, 24 Star Performer Action Plans communication and empathy skills and, 257, 301–2 defi ned, 76, 80–82 developing others and, 207, 242–43 review of, 305–11 scorecard for 311–13 self-confidence and, 137–39 self-control and, 106–8 teamwork, collaboration, and, 186–87 Star Performers, profi les of Bill Clinton, 17, 50–53 Carly Fiorina, 32–35 Henrik Fisker, 109, 110–16, 303, 306 Jeffrey Immelt, 35–39 John Davies, 245, 246–57, 303, 309 Magic Johnson, 53–57 Mark French, 189, 191–207, 228, 303, 308 Meg Whitman, 17, 47–50 Paulette Jones, 141, 143–48, 155, 165, 303, 307 Pete Carroll, 17, 43–47 Sergey Brin, 40–43 Warren Buffett, 17, 28–32 Star Profi le assessments tool, EI, 15, 17, 67–71 Stein, Steve, 11 Stengel, Casey, 141 Stories, metaphors, and words, 277–81 Strengths defi ned, 59 five characteristics of, 226–27 focusing on, 56, 60, 202–3 signature, 61 strategic use of, 78–80 stretching, 59–63 Stress EQ, IQ, and, 84–85, 87, 88 procrastination and, 126–28 Stubbs, Tom, 193 Success log, 131–33 Success rules, 129–31 Sullivan, Dan, 61, 126 Supportive learning, 200–201 Systems thinking, 152 TalentSmart, 11, 12, 62 Team assessment, 182–84 Team climate when EQ, IQ decrease, 5, 6 Team meetings before, during, and after, 162–63 bonding and, 196–97 purpose of, 146–47 roles within, 164–65 stand-ups or huddles, 145, 165–66
340 INDEX Teambuilding activities “expectations” activity, 180–82 “nails” activity, 172, 173–77 “performance and accountability” activity, 172–73, 177–80 Teamwork and Collaboration Competency defi ned, 141 humor and teamwork, 147 interview questions on, 213 as key areas for executives, 25, 26 profi le of Paulette Jones, 143–44 research on, 142 Star Performer Action Plan and, 186–87 10 secrets of Paulette Jones, 144–48 23 strategies for teamwork and collaboration, 148–85, 307–8 Teamwork Ingredients Survey, 180, 184–85 Teasdale, John, 83 Thin-slicing, 136–37 Third opinions, 113 Thompson, Henry, 84, 88 Thorndike, Edward, 9 Tichy, Noel 20 Time management, 22 Time spent in meetings, 155–56 Timely feedback, 201–2, 288 Tipping point, 17, 63 Traditionalists, 12, 24 Training. See also Developing Others Competency; Teambuilding activities corporate training principles, 172 experiential, 167–71 personal growth and, 253–54 why training fails, 171 Triggers that arouse your amygdala, 105 Trust among team members, 150 unexpressed thoughts and, 297–98 Trustworthiness competency companions of, 79 defi ned, 69 emotional intelligence and, 25 interview questions on, 213–14 Turnover of human capital, 3, 18 Twain, Mark, 189, 277 20 competencies of Emotional Intelligence, 25 Tyson, Mike, 92 Underperforming leaders, 18–19 Uniqueness, fi nding your, 251 Unpredictability, 92–94 Unrealistic expectations, 124–29 Valuing staff, 147 Ventrolateral prefrontal cortex (VLPFC), 95, 99 Vision, shared, 149–50 Visual style, 280, 281 Visualization, 134–35 Weaknesses, identifying, 114. See also Derailer Detector Welch, Jack, 36, 37, 38 Whipping statements, 120 White space issues, 269–72 Whitman, Meg, 17, 47–50 Williams, Scott, 203 Williams, Serena, 91, 100 Wilson, Joe, 90–91, 100 Wooden, John, 45, 201, 202 Woods, Elin, 89 Woods, Tiger, 89–90, 100 Words, metaphors, and stories, 277–81 Working with Emotional Intelligence, 9 Yearnings and strengths, 226–27 Zenger, John H. “Jack,” 59, 63, 78 Zidane, Zinedine, 88–89
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PRAISE FOR LEADING WITH EMOTIONAL I
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“Leading with Emotional Intellige
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“Dr. Reldan Nadler has provided a
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LEADING WITH EMOTIONAL INTELLIGENCE
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This book is dedicated to Martin S.
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CONTENTS PREFACE ACKNOWLEDGMENTS IN
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CONTENTS xiii CHAPTER THREE: SELF-C
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CONTENTS xv Experiential Teambuildi
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CONTENTS xvii 3. White Space Issues
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PREFACE As a psychologist doing exe
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ACKNOWLEDGMENTS Iwould like to firs
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INTRODUCTION WHY EMOTIONAL INTELLIG
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INTRODUCTION 3 All of us have exper
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INTRODUCTION 5 LEADERS’ CONSEQUEN
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INTRODUCTION 7 Great leaders, like
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INTRODUCTION 9 ativity, and decisio
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INTRODUCTION 11 the Emotional Quoti
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INTRODUCTION 13 all point to the pa
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INTRODUCTION 15 ▲ What can I do a
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CHAPTER ONE ARE YOU A STAR PERFORME
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ARE YOU A STAR PERFORMER OR JUST AV
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CHAPTER TWO EMOTIONAL SELF-CONTROL
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EMOTIONAL SELF-CONTROL TOOLS AND ST
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CHAPTER THREE SELF-CONFIDENCE TOOLS
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SELF-CONFIDENCE TOOLS AND STRATEGIE
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CHAPTER FOUR TEAMWORK AND COLLABORA
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TEAMWORK AND COLLABORATION TOOLS AN
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CHAPTER FIVE DEVELOPING OTHERS TOOL
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DEVELOPING OTHERS TOOLS AND STRATEG
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CHAPTER SIX COMMUNICATION AND EMPAT
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COMMUNICATION AND EMPATHY TOOLS AND
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Page 312 and 313: COMMUNICATION AND EMPATHY TOOLS AND
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Page 338 and 339: NOTES INTRODUCTION 1. W. Bennis,
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Page 346 and 347: BIBLIOGRAPHY Alexander, J. “From
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Page 350 and 351: BIBLIOGRAPHY 327 Maslow, A. Toward
Page 352 and 353: ADDITIONAL RESOURCES The following
Page 354 and 355: ADDITIONAL RESOURCES 331 EQ Univers
Page 356 and 357: INDEX Accountability and consequenc
Page 358 and 359: INDEX 335 Derailers of Bill Clinton
Page 360 and 361: INDEX 337 Le Doux, Joseph, 86 Leade
Page 364 and 365: ABOUT THE AUTHOR Dr. Reldan S. Nadl
Page 366 and 367: HOW TO ENGAGE THE AUTHOR TO BRING E
Page 368: Go to our website for more informat
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