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Leading with Emotional Intelligence: Hands-On ... - always yours

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SELF-CONFIDENCE TOOLS AND STRATEGIES 119<br />

for something she had failed to get around to. Her confidence was<br />

affected and her negative self-evaluation started to influence others.<br />

Perhaps she wasn’t as competent as they had thought she was?<br />

In one of our coaching sessions, Andrea achieved a breakthrough<br />

when I pointed out that she had apologized three times in 30 minutes.<br />

It was obvious she was overly critical<br />

of herself. She became painfully aware of<br />

how automatic this evaluation system was<br />

and, more importantly, recognized that it<br />

was quite possibly inaccurate. Andrea also<br />

became aware of how pervasive this pattern<br />

was in all of her interactions and that it<br />

undermined her leadership abilities as well.<br />

Andrea started out saying she was on<br />

her own case 80% of the time. Through<br />

talking about this pattern’s impact and<br />

building awareness, she was able to get it<br />

down to about 40%. It was important for<br />

Changing our<br />

self-evaluation<br />

greatly improves<br />

how confident<br />

we feel and<br />

allows us greater<br />

awareness of<br />

how we evaluate<br />

others.<br />

her to understand that she was not trying to eliminate Being on<br />

Her Case, but rather reframing it into Being on Her Side. With some<br />

real commitment and practice, she developed the ability to catch<br />

the pattern faster and redirect it from Being on Her Case to Being on<br />

Her Side.<br />

Andrea became more <strong>On</strong> Her Side and, as a result, was less<br />

demanding of her staff and more on their side as well. She even<br />

encouraged her staff to be more realistic about the amount of tasks<br />

they were handling and to cut back on their commitments. In order<br />

to help her track this pattern, in each successive meeting I would<br />

ask what percentage of the time she was Being on Her Case versus<br />

Being on Her Side.<br />

Changing our self-evaluation greatly improves how confident we<br />

feel and allows us greater awareness of how we evaluate others.

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