RecTrac 10.1 Reference Guide

RecTrac 10.1 Reference Guide
Using a Marine AFFES Ticket Number as Payment
The following steps assumes that:
• You have already set up RecTrac to use a Marine AFFES ticket as payment.
• You are currently on the Payment Update screen.
1 Enter the amount that the customer is paying in the New Amt Paid field.
2 In the Pay Code field enter the pay code you created with the Marine DPP type.
OR
Press the F9 key or double click from within the field to select the correct pay code from the picklist.
3 Click Print. You will continue to the AFFES Ticket Number entry screen.
4 Enter the AFFES ticket number that will be used as payment for this transaction. Remember that ticket numbers
must be at least 8 digits in length.
5 Click OK. You will continue to the Output Selection screen.
6 Click Print to print a receipt for this transaction.
Canceling Transactions/Processing Refunds
Canceling Transactions Across Multiple Modules
1 Click the Global Cancel/Changes hot button.
OR
Go to Daily � Global � Global Cancel/Changes. You will proceed to the Global Cancels/Changes Household
Selection screen.
2 In the Lookup field, enter the name of the household for which you wish to cancel multiple transactions and
press Enter. You will proceed to the Household Listing screen.
3 Highlight the household for which you wish to cancel multiple transactions and press the Enter key or click
Select. You will proceed to the Global Cancel/Changes screen.
4 In the Household Transaction Listing browser box, highlight the transaction that you wish to cancel.
5 Click Cancellation/Void. You will proceed to the Cancellation screen for the applicable module.
6 Complete all fields or leave their default settings. Press F1 for field-level Help as needed.
7 Click OK. You will return to the Global Cancel/Change screen, where the transaction will be cancelled from the
Household Transaction Listing Browser Box.
8 Repeat steps 4 through 7 for all applicable transactions.
9 When you have changed/canceled all applicable transactions, note the amount listed in the New H/H Balance
field in the lower right hand corner of your screen. If this amount is greater than or equal to zero, you will next
proceed to the Global Payment Update screen. If this amount is less than zero, you will next proceed to the
Global Refund Update screen.
Note: Select the Include Other Balances toggle box at the top of the screen if you want to factor
in previous household credit or debit balances when processing the refund for this cancellation. If
you select this option and you owe money for another transaction, the refund amount would be
applied against your debit balance(s). De-select this option if you do not wish to factor in other
balances in your refund for this cancellation transaction.
10 Click Payment/Refund. An informational message will appear which details all changes that have been made.
11 Click Yes when you have confirmed that the information is correct. You will proceed to the Global Payment or
Global Refund Update screen, depending on the amount listed in the New H/H Balance field (and described
above).
12 If you are on the Global Refund Update screen, be sure to select the Refund Type (Apply to Household Balance,
Refund from Cash Drawer Now, etc.), refund Pay Code and enter any appropriate refund reference notes (in the
Ref 1 and 2 fields) OR If you are on the Global Payment Update screen, be sure to enter the correct Pay Amt, if
any, the correct Pay Code, and any appropriate payment reference notes (in the Pay Ref 1 and 2 fields).
13 Click Print or No Print.
Vermont Systems, Inc. 145 06/09/08