RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
If you select nonconsecutive time blocks, the reservation will be created from the beginning
time of the first time block through the ending time of the last time block.
7 Click Select. You will return to Court Reservations screen, where the selected court, date, day and times will
automatically be entered in the applicable fields.
8 If this reservation is for more than one day, select the "ending" date in the Date Range field AND select all
applicable days of the week for which the reservation applies (Mo, Tu, We, Th, Fr, Sa and/or Su).
9 Click Select to add each court slot reservation to the Current Transaction Listing browser box.
10 If one or more reservation conflicts exist, you will proceed to the Court Reservation Conflict Detail screen. Once
all conflicts are resolved, click Reserve to return to the Court Reservations screen, where all reservations without
conflicts will automatically be added to the Current Transaction Listing browser box.
11 Click Payment to process the court reservation payment as usual.
Adding Additional Information to a Court Reservation
Processing Payment for a Court Reservation after the Reservation
Process
1 Go to Daily � Court � Court Payments. You will proceed to the Court Payment Household Selection screen.
2 Enter the Household Name and press Enter or locate household through another available search option. Press
F1 for field-level Help as necessary.
3 You will continue to the Household Listing screen. Select the appropriate household and click Select. You will
proceed to the Court Payment Update screen.
4 Enter the amount paid in the Total Amount Paid field.
For example, 5.00.
5 Enter the appropriate pay code in the Pay Code field.
For example, 2 (Cash).
Note: For information on processing split payments see Split Payment Processing.
6 If the customer is paying with a check, you might enter the check number (or the customer’s driver’s license
number, etc.) in the pay reference field(s), depending on your office policies.
7 Click Print to save the payment information and proceed to the Output Selection screen.
8 Click Print to print the receipt.
Making Changes to an Existing Reservation
Court Reservation Status Messages and How to Resolve Reservation
Conflicts
The following reservation status messages appear on the Court Reservation Conflict Detail
screen if one or more conflicts exist when processing court reservations. The following table
displays a list of reservation status messages, their meanings and possible solutions.
Status Meaning Conflict Resolution Solution(s)
Available
Slot
Unavailable
The court reservation
is available for the
displayed date and
time; no reservation
conflict exists.
The court slot does
not exist. No slot was
generated for the
selected court, date or
time. You must select
Not applicable, reservation has
no conflicts.
If you receive this message, you
will be unable to automatically or
manually resolve the reservation
conflict from this screen. You
must change the court, the
6/9/2008 238 Vermont Systems, Inc.