RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
Pass Visit Counts are Incorrect
1 Go to Utilities � Pass � Pass Visit Utilities � Pass Visit Correction.
2 Enter or select the appropriate pass.
3 Click Process. Click Yes to continue.
4 Enter the correct visit count by month.
5 Click Exit to select another pass.
6 Repeat steps 2–5, or click Exit to continue to the Visit Stats Correction screen.
The Visit Stats Correction screen allows the system to check for and correct invalid daily visit statistics. RecTrac
will check each hourly visit count for the selected date range to see if the field is filled with an invalid character (a
negative number or ?). If this is the case, the system will fill this field with a count of 1.
7 Enter or select the range of dates for which you just made pass visit statistics corrections.
8 Click Process to begin the correction procedure. Click Yes to continue.
9 Click OK to return to the Main Menu.
Photo ID Image Displays as Grey Screen
This can happen when either the image directory you are using is invalid or you do not have
rights to read/write to the image directory. Check to make sure that the image directory specified
in your .ini file is valid. If it is, discuss your rights with a network administrator. Call VSI Support
for more information.
Registering All Family Members in a Database for a Selected Pass Type
The Auto Pass Enroll program allows you to automatically enroll all family members in your
database into a selected pass type. This program is useful if you need to enroll all family
members into a pass type for which there is no fee involved, since you will not visit any payment
screens during this process.
1 Go to Utilities � Pass � Pass Auto Enroll.
2 In the Pass Type field, enter or select the pass type for which you are registering all family members.
3 In the Membership Date field, enter or select the beginning membership date for all of the pass type
membership enrollments.
4 In the Expiration Date field, enter or select the expiration date for all of the pass type membership enrollments.
5 Select the family member age range you want to include.
6 Select whether you want to Include Members With No Birthdays.
7 Select whether you want to apply your selections to family members that are specified as Residents, Non-
Residents or All Members regardless of residency status.
8 Click Process.
9 When the registration process is complete click Exit.
Updating the Fee Codes Linked to a Range of Passes
The Pass Member Fee Code Update program allows you to update the fee codes linked to a
selected range of pass types. It would be helpful to use this program if your pass fee schedule
changes after you set up your passes.
1 Go to Utilities � Pass � Pass Member Fee Code Update.
2 In the Beg Family Member and End Family Member fields, enter or select the range of family members for
which you wish to update linked fee codes.
3 In the Valid Pass Date field, enter the date that you wish to use to determine if passes are valid. All passes with
expiration dates that fall after this date will be included in the range for which you wish to update linked fee codes.
4 Select the Link Fee Codes to Household option if you want to link the updated fee codes to the household
records.
5 In the Individual Selections browser, select that pass type(s) for which you wish to update linked fee codes.
6/9/2008 418 Vermont Systems, Inc.