RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
Incident Files
Setting Up Incident Type Codes
An incident type allows you to set up information for a group of incidents that share like
information. An incident type that is linked to an incident allows you to ask questions during the
creation process.
1 Go to Files � Incident � Incident Type Maintenance.
2 Click Add. You will continue to the Incident Type Maintenance Core Information screen.
3 Enter an incident type code consisting of five or fewer alphanumeric characters.
For example, NV.
4 Click Next. Enter a description for the incident type.
For example, Noise Violation.
5 If applicable, enter or right-click or press F9 from within the field to select the question group you want to link to
this incident type.
6 Click Done. You will return to the Incident Type Maintenance Screen.
7 Repeat steps 2–6 for each incident type code that you want to add.
8 Click Exit to return to the Main Menu.
System Files
System Integrity
Prudent data management should include the following system integrity precautions.
Backups
1 Back up the RecTrac database daily (the …\RTDATA directory).
2 Back up the full RecTrac system weekly (the …\VSI directory and all its subdirectories).
3 Backup your whole system at least monthly!
4 Cycle your backup tapes or disks so that you always have a whole week’s worth. If you are open 7 days a week,
then have 7 tapes each labeled with a different day of the week.
5 Make multiple copies of important month-end and year-end backups.
6 Store backup media off-site in a waterproof, fireproof safe! All the backup tapes in the world cannot help if they
are stored right next to a computer system that is damaged by flood or fire!
Virus Protection
1 Scan all hard drives daily for viruses by running reputable virus detection/protection software.
2 Subscribe to a virus software update service, to stay current with new virus strains.
Power Failure Protection
1 All workstations should be plugged into power surge protection devices, to protect against variable power surges.
2 Servers and key workstations should be plugged into UPS (Uninterrupted Power Supply) devices to ensure that
the whole system can be safely shut down in case of power failure.
6/9/2008 80 Vermont Systems, Inc.