RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
Pass comes out jagged and the print is broken up.
Passes are not aligned.
Adjust the tightness of the print ribbon. If, after you adjust the ribbon and it is still jagged, then
you may need to reload the print ribbon on the spool.
Push the form feed button on the printer.
Printer will not stop printing passes.
Turn the printer off and on again. Try printing again.
When using the printer for the first time after turning it on, it may print out some passes with no information
on them.
Eltron P310
The printer is aligning itself. After a few print jobs it should correct itself.
Troubleshooting for the Eltron 2742 Thermal Printer
Where can I go on the internet to find out more about Eltron Thermal Printers?
http://www.zebracard.com/
If the printer does not print or form feed properly, perform the following steps:
1 Load the paper ID card stock.
2 Turn off the printer.
3 Hold the FEED button down and turn the printer back on, holding the FEED button for 2 seconds.
4 Release the FEED button.
5 This should reset the form feed and eject two ID cards.
How do I clean the Eltron Thermal Printer?
1 Use the Easy Swab method to clean the thermal print head every time you change the printer ribbon. The
cleaning swabs can be used whenever print anomalies appear on cards to remove visible deposits from the print
head. It is important never to use a sharp object to scrape deposits from the print head, as it may permanently
damage the print head.
Directions: Squeeze the swab stem to release cleaning solution into the foam tip. Swipe the
Easy Swab across the entire print head surface to remove contamination deposits. Repeat if
necessary. Swabs can be reused until solution runs out or the foam tips become too dirty.
Store used swabs in a plastic bag to insure that they stay as clean as possible and do not dry
out.
2 Clean the drive rollers of your printer with a cleaning card (a two-sided adhesive card that cleans the drive rollers
by picking up dust and dirt that accumulate inside the printer). Regular use of the cleaning cards will keep your
card printer clean and maintain of the printer (print head, transport rollers, and magnetic encoder station). Follow
the directions that come with the cleaning supplies.
6/9/2008 520 Vermont Systems, Inc.