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RecTrac 10.1 Reference Guide

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<strong>Reference</strong> <strong>Guide</strong> <strong>RecTrac</strong> <strong>10.1</strong><br />

VSI Corporate and Executive Overview<br />

Vermont Systems, Inc. (VSI) is a privately owned Vermont corporation founded in 1985 by Bob<br />

Willey and son Giles Willey. VSI's primary purpose is to provide total computer solutions for<br />

specific vertical markets including local government. Since 1989, VSI has specialized in<br />

developing and supporting software for Recreation and Parks Departments at the local, county,<br />

state, and federal levels.<br />

VSI's primary software application products are:<br />

<strong>RecTrac</strong> – Complete management package for activity registrations, facility reservations,<br />

membership passes, department budgets, equipment rentals, court reservations and etc… in a<br />

Parks and Recreation or Community setting<br />

GolfTrac – POS Registering/Inventory, Membership and Tee Time reservation system for golf<br />

courses<br />

WebTrac – Real-time web registration interface for <strong>RecTrac</strong> and GolfTrac<br />

FinTrac – Complete financial management for your business<br />

MainTrac – For managing facility, vehicle, equipment, landscaping and tree maintenance<br />

functions.<br />

TeleTrac – Telephony interface to VSI applications<br />

CYMS – Complete management package for military Child and Youth Services<br />

For more information on any of these products, please contact VSI.<br />

How to Contact VSI<br />

Access to the Vermont Systems, Inc. customer support line is simply a toll free phone call away.<br />

Active customers are eligible for unlimited phone support. Our Customer Service and Support<br />

Team is comprised of individuals who install, train and know our software. You may also visit our<br />

web site to find answers to frequently asked questions as well as thoughts and hints on optimizing<br />

your use of VSI applications.<br />

If there is any program or process on which you need further support, or any new process you<br />

would like to see added, please contact the Customer Support Team.<br />

Toll-Free Customer Support: (877) 883-8757 Monday-Friday<br />

8:00am-8:00pm Eastern time<br />

Weekend hours and after-hours weekday support is available<br />

at extra cost<br />

Sales: (877) 883-8757 or (802) 879-6993<br />

Mailing Address: 12 Market Place<br />

Fax: (802) 879-5368<br />

Essex Junction, Vermont 05452 USA<br />

WWW: http://www.vermontsystems.com<br />

E-mail: support@vermontsystems.com<br />

FTP: ftp://www.vermontsystems.com<br />

6/9/2008 2 Vermont Systems, Inc.

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