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RecTrac 10.1 Reference Guide

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<strong>RecTrac</strong> <strong>10.1</strong> <strong>Reference</strong> <strong>Guide</strong><br />

9 Complete the transaction. For assistance with taking payments, see Processing a Module Payment for a<br />

Household and/or Processing a Global Payment for a Household.<br />

OR<br />

Click Exit to return to the main <strong>RecTrac</strong> screen without processing the enrollment.<br />

Note: If you are using Global Sales, you can process transactions for this Household from other<br />

modules before clicking the Payment button by clicking any of the module buttons listed at the<br />

bottom of the screen, such as Rental Reservations, Pass Renewal and etc…<br />

Renewing a Pass Membership<br />

1 Click the Pass Renewals hot button.<br />

OR<br />

Go to Daily � Pass � Pass Renewals. You will proceed to the Pass Renewal Household Selection screen.<br />

OR<br />

Click the Global Sales hot button<br />

OR<br />

Go to Daily � Global � Global Sales<br />

You will proceed to the Global Sales Household Selection screen.<br />

2 In the Lookup field, type all or part of the household name for which you wish to process a pass renewal and<br />

press the Enter key.<br />

OR<br />

Enter the appropriate information from any of the search buttons on the bottom of the screen and then click that<br />

button. You will proceed to the Household or Family Member Listing screen, depending on the lookup option<br />

selected on the previous screen.<br />

3 Highlight the household or family member for whom you wish to process the renewals and press Enter or click<br />

Select. You will proceed to the Pass Renewals screen.<br />

OR<br />

If Using Global Sales, highlight the household or family member for whom you wish to process the renewal and<br />

click Select. Then click the Pass Registrations button located at the bottom of the screen to proceed to the<br />

Pass Registrations screen.<br />

4 In the browser box, located in the upper left-hand corner of the screen, highlight the pass you wish to renew.<br />

Information about Pass Type, Pass Number, Months, Exp Date and Ft Exp Date will fill in automatically.<br />

Note: The Update button allows you to edit Family Member information for the selected individual "on the fly."<br />

5 Click Select to add this pass registration to the Transaction Listing browser box.<br />

OR<br />

Click Fees if charges need to be updated.<br />

Note: If a question group has been linked to this pass, those questions will display at this<br />

time.<br />

You will get a pop-up message allowing you to accept or skip a range of billing methods if the Pass is set up to<br />

allow ACH Withdrawal, Auto-Debit from Credit Card and/or Installment Billing.<br />

Any comments associated with the Pass will appear in the browser box once you have a Pass n in<br />

the Type field. To remove these from view, click Hide Notes, which is located on the right-hand side<br />

of the screen.<br />

To view details about the Pass, click Details located beneath the Type field.<br />

6 Repeat Steps 4-5 as needed to register the same Family Member or other Family Members for additional<br />

passes.<br />

Note: You can renew a Pass into a different Pass Type ONLY if you have Allow Pass Renewal into Different<br />

Pass Type enabled on your Daily Processing Device.<br />

Note: The Update button removes the Pass from the browser and places it back in the Type field, allowing you<br />

to edit information entered in Step 5 above. The Remove button removes the Pass from the transaction<br />

completely.<br />

7 Click Payment to process the renewal(s) listed in the Current Transaction Listing browser box. You will proceed<br />

to the Pass (or Global) Payment Update screen.<br />

Vermont Systems, Inc. 183 06/09/08

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