RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
2 In the Bill Date field, enter or select the bill date for all of the records in the ACH file. The default entry is today’s
date.
3 In the ACH File Date field, enter or select the date on which this ACH file will be created.
4 Select whether or no you want to include pre-notes in the ACH file you’re creating.
5 Click Process. The ACH file will be recreated.
6 Click Exit.
Buttons are Missing at the Bottom of the Screen
If you cannot see all of the buttons on the bottom of the window, check your Windows Font Size.
Use "Normal Font" or "Small Font." Large fonts will make buttons disappear. (Some non-standard
video drivers may do the same.)
Voiding a Shift Close-Out Entry
The following steps assume that:
• You have already performed an End-of-Shift Close Out.
• You wish to delete your End-of-Shift close-out entry entirely from your system.
1 Go to Daily � System � End of Day Processing � Close Out Adjustments.
2 In the Drawer Number field, enter the drawer number for the end-of-shift close out entry that you wish to void.
Press Tab or Enter.
3 Highlight the Close-Out entry that you wish to void.
4 Click Void.
5 You will be prompted with the following question: "Do you want to continue with this Void?" Click Yes.
6 You will return to the Close-Out Adjustments screen where the voided entry will no longer be listed.
7 Click Exit.
8 Click Exit to return to the Main Menu.
An Update Program Failed to Complete Successfully
Run the Roster Resequence program (Utilities � Activity � Roster Utilities � Roster Resequence).
Press F1 for field-level Help as needed.
Ovation is Printing Darker on the Right Side Than the Left
Adjust the horizontal ribbon tension using the green knob.
A Household’s Bar Code on their Pass/ID Card is Not Working Properly
Run the ID Card Translator program (Utilities � System � Household Utilities � Household ID Card
Translator) to see if the bar code number translates to a Household and Family Member number, using
the ID card parameters from the ID-Swipe device linked to the currently logged in user/menu
group/workstation/defaults. The program will indicate if the translated Household and Family Member
numbers are valid within the RecTrac database. If they are, the associated Household and Family
Member names will display.
Need to Delete a Range of Gift Certificates
Run the Gift Certificate Purge program (Period End � System � Period End Purges � Gift
Certificate Purge). Press F1 for field-level Help as needed.
6/9/2008 440 Vermont Systems, Inc.