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RecTrac 10.1 Reference Guide

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<strong>Reference</strong> <strong>Guide</strong> <strong>RecTrac</strong> <strong>10.1</strong><br />

8 Click Payment. You will continue to the Locker Payment Update screen.<br />

9 Complete the transaction. For assistance with taking payments, see Processing a Module Payment for a<br />

Household and/or Processing a Global Payment for a Household.<br />

OR<br />

Click Exit to return to the main <strong>RecTrac</strong> screen without processing.<br />

Note: If you are using Global Sales, you can process transactions for this Household from other<br />

modules before clicking the Payment button by clicking any of the module buttons listed at the<br />

bottom of the screen, such as Rental Reservations, Pass Renewal and etc…<br />

Processing Locker Returns<br />

1 Go to Daily � Lock � Locker Returns. You will proceed to the Household Selection screen.<br />

OR<br />

Click the Global Sales hot button<br />

OR<br />

Go to Daily � Global � Global Sales. You will proceed to the Global Sales Household Selection screen.<br />

2 Enter the household name for which you wish to process a locker return. Press Enter. You will proceed to the<br />

Household listing screen.<br />

3 Highlight the household for which you wish to return a locker and click Select.<br />

OR<br />

If Using Global Sales, highlight the household or family member for whom you wish to process the rental and<br />

click Select. Then click the Locker Returns button located at the bottom of the screen to proceed to the<br />

Locker Return Processing screen.<br />

4 On the Locker Return Processing screen, highlight the locker that you wish to return in the Outstanding Locker<br />

Rentals browser box. The locker balance due (if applicable) will now be listed in the Std Fees field on the right<br />

hand side of the screen along with the return status and Return Date.<br />

5 Click Select to move your locker selection to the Current Transaction Listing browser box at the bottom of the<br />

screen.<br />

Note: Any comments associated with the Trip will appear in the browser box once you have it in the<br />

Trip ID field. To remove these from view, click Hide Notes, which is located on the right-hand side of<br />

the screen.<br />

Any question group associated with the Trip will appear at this time.<br />

To view the selected locker room’s details, click Details located beneath the LockNo field.<br />

See Also: Linking a Question Group to a Locker Room<br />

See Also: Setting Up <strong>RecTrac</strong> to Base Locker Fees on Answers to Locker Questions<br />

6 Repeat Steps 4 and 5 for each locker for this household that you wish to return.<br />

7 Click Payment/Refund to proceed to the Locker Payment Update/Refund Update screen.<br />

Note: If the household already paid for the locker at the time you processed the rental, no payment will be due.<br />

However you MUST visit this screen to complete the transaction. Similarly, if a deposit was charged on the locker<br />

rental, you may need to refund it at this time.<br />

8 Complete the transaction. For assistance with taking payments, see Processing a Module Payment for a<br />

Household and/or Processing a Global Payment for a Household.<br />

OR<br />

Click Exit to return to the main <strong>RecTrac</strong> screen without processing.<br />

6/9/2008 244 Vermont Systems, Inc.

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