RecTrac 10.1 Reference Guide

Reference Guide RecTrac 10.1
Status Meaning Conflict Resolution Solution
Bookings reserved for the selected date
and time.
Max Count
Exceeded
The maximum headcount for the
court has been exceeded.
buttons on the Court Reservations Conflict Detail
screen. The system will attempt to find another
court for the same date and time
6/9/2008 256 Vermont Systems, Inc.
OR
Return to the Court Reservations screen and, if
appropriate, check off the Allow Group
Bookings option and process the reservation
again. This field allows more than one
household or organization to reserve a court for
the same date and time.
Click the Auto Resolve or Manl Resolve
buttons on the Court Reservations Conflict Detail
screen. The system will attempt to find another
court for the same date and time
OR
Click the Max Bump button to increase the
maximum count allowed for the court slot. A
password is required if you do not have override
rights for the Court module (as established in
your linked Permissions device).
If reservation conflicts still exist after using all of the applicable conflict resolution methods above,
click the Cancel button to return to the Court Reservations screen. The original parameters for
your court reservations will be listed in all applicable fields. Change the reservation dates and/or
the reservation times. You may optionally change the court, but only in conjunction with changing
the reservation dates and/or times (as the system has already searched for another court for the
same dates and times).
Process the reservation again.
OR
Click the Reserve button. You will return to the Court Reservations screen, where only the court
reservations without any conflicts will be added to the Current Transaction Listing browser box.
Any reservation with a conflict will be deleted. You may optionally make new reservations (with
new dates and/or times) to replace the deleted reservations.
Correcting a Mistake Made During the Cash-Out Process After Posting
The following steps assume that you are a manager with system Close-Out Adjustments rights.
1 Go to Daily � System � End of Day Processing � Close-Out Adjustments.
2 In the Drawer Number field, enter the drawer number which you wish to make close-out adjustments. Then,
press Tab or Enter.
3 Highlight the close-out entry on which you wish to make adjustments and click Adjust. Depending on the settings
in your End-of-Shift device, you will proceed either to the Cash Balancing or the Tender Balancing screen.
Press F1 for field-level Help as needed.