impactos da adoção das novas tecnologias bpm ... - GVpesquisa

GV Pesquisa
Centro de Estudos em
Tecnologia de Informação para Governo
• Frauds and corruption fighting: It is in this stage that there it may be possible to apply the so called “double
party” principle,by which, for each side of a transaction there must have an opposed side, that makes the
“zero sum” a central check and a guarantee that all the effects have been registered. We may apply this rule
to any transaction, involving values, materials, human resources or any other kind of resource. Applying this
principle, it is possible to check process balancing, so that any kind of deviation may be detected in early
stages.
5 th Stage - Open frontier integration: In this stage government extends and integrates its processes to processes
owned by companies and citizens, eliminating interfaces existing between the public and private organization; in
this stage is possible, for example, to tax directly personal incomes at their origins, without the need to reenter
information, and, immediately, have the corresponding value deposit. In the same manner, it is possible to
integrate the buying process of a government agency to an exchange portal, fulfill the needed goods and make
the corresponding payment; another interesting example is the case where a project is delayed, and also the
corresponding payment events, which values may be automatically transferred to a credit account that can be
used to liberate other payments blocked because of limited funds. There is no limit to this kind of integration.
• Frauds and corruption fighting: With the complete process integration, it is possible to get na imprecedent
degree of transparency in government action, making it much more difficult to operate frauds and corruption
without them being discovered. As government agencies integrate their operations with other agencies and
with external processes, extending these processes to companies and citizens, it may be virtually impossible
to fraud without someone being warned.
E-Democracy: This is not really a stage, just because it may occur in any of the prior stages; citizens and
companies collaborate with government, via direct relationship with government agencies in the decision
processes. Here are included participative budgeting (people and companies say what they judge to be the best
way to apply limited public resources), “e-referendums”, “e-voting”, and public policy making.
According e_Democracy National Project, e-Democracy is the use of ICTs (Information and Communication
Technologies) including the Internet, mobile technologies and interactive digital television to create new
deliberative discussions between government and its citizens and between citizens themselves. It complements
traditional methods of community engagement such as public meetings and workshops so therefore it should not
be viewed as a different model of democratic governance. Rather its aim is to:
• Enhance community outcomes
• Build capacity and skills
• Encourage participation from communities and groups who are not currently actively engaged in government
processes
• Helps communities engage with each other
• Enables two way consultation and exchange of views
• Promotes information sharing
E-democracy can become a most valuable tool. Just imagine an ordinary citizen who wants to be politically active
and is able to receive on demand a brief on any politically important subject that is generated by an e-government
application and provides him / her with all the information needed, in a text that can be read and easily understood
in five minutes.
Conclusion
The possibility of a very broad integration of process that new technologies bring new and stimulating references
on government process. With whole process being integrated, besides more efficiency and less costs,
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