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impactos da adoção das novas tecnologias bpm ... - GVpesquisa

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GV Pesquisa<br />

Centro de Estudos em<br />

Tecnologia de Informação para Governo<br />

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Sep 2003. Vol. 38, Iss. 9; p. 46.<br />

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Inland Revenue Authority of Singapore (IRAS) . European Journal of Information Systems. Basingstoke: Dec<br />

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Torres, Norberto A. Plano Diretor de Tecnologia de Informação – Prefeitura Municipal de São Bernardo do<br />

Campo. 2003. Idort/PMSBC.<br />

Torres, Norberto A. Novas plataformas tecnológicas e suas aplicações em governo. IDG/Computerworld – Brasil.<br />

Guarujá. 2005<br />

Torres, Norberto A. Painel de Iniciativas sobre Métricas e Indicadores. XI Congresso de Informática Pública<br />

Conip. São Paulo. 2005<br />

Volmer, Ken (2005). The Future of BPM. Forrester Research. The Brainstorm BPM Conference. Chicago. 2005.<br />

Wall, Janet K. Mining Rules from Legacy Code: Reasonable or Lunacy? The Brainstorm BPM Conference.<br />

Chicago. 2005.<br />

Wettenhall, Roger. Exploring Types of Public Sector Organizations: Past Exercises and Current Issues. Public<br />

Organization Review. Dordrecht: Sep 2003. Vol. 3, Iss. 3; p. 219.<br />

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Darrow, Barbara. Integrating processes: The next Nirvana. CRN. The Newsweekly for Builders of Technology<br />

Solutions. Jericho. Sep 29, 2003 , I. 1064, p.45.<br />

Dubie, Denise. The power of process. Network World. Framingham. Dec 22-Dec 29, 2003 . V.20, Is.51, p-30.<br />

Erasala, Naveen. Understanding the Electronic Commerce Cycles of Change. Journal of Organizational<br />

Computing & Electronic Commerce, 2003, Vol. 13 Issue 1, p57.<br />

Fonseca, Francisco & Sanchez, Oscar Adolfo. “Reflexões e experiências acerca do combate à corrupção”.<br />

Resenha do livro Caminhos <strong>da</strong> transparência, publica<strong>da</strong> na Revista do Livro Universitário, 2002<br />

Fingar, Peter & Bellini, Joseph. The Real-Time Enterprise - Competing on Time with the Revolutionary Business<br />

S-Ex Machine. Meghan-Kiffer Press. 2004.<br />

Halle, Barbara von. Accelerating BPM with Business Rules. The Brainstorm BPM Conference. Chicago. 2005.<br />

Lamont, Judith. BPM: no just for the big kids on the block. KM World. Camden. Jan 2004 . V.13, Is.1, p.8-9.<br />

Morgenthal, JP. SOA - All or Nothing. The Brainstorm BPM Conference. Chicago. 2005.<br />

Orr, Ken. Leveraging Process Modeling for Business Value. The Brainstorm BPM Conference. Chicago. 2005.<br />

Puccinelli, Robert. BPO meets BPM . KM World . Camden . Oct 2003 , V.12, Issue 9, pS4.<br />

Remus, Ulrich. A blueprint for the implementation of process-oriented knowledge management. Knowledge and<br />

Process Management. Chichester. Oct/Dec 2003 . V.10, Is. 4, p.237<br />

Silver, Bruce. New Directions in BPMS Technology. The Brainstorm BPM Conference. Chicago. 2005.<br />

Smith, Howard & Fingar, Peter. Business Process Management – The Third Wave. Meghan-Kiffer Press. 2003.<br />

EAESP/FGV<br />

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