impactos da adoÃ§Ã£o das novas tecnologias bpm ... - GVpesquisa

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GV Pesquisa Centro de Estudos em Tecnologia de Informação para Governo Figura 119 Exemplo de integração: contratos projetos/obras gestão financeira orçamento/contabilidade 5º. Estágio: Participação política do cidadão e das empresas nas ações do governo (por exemplo, plebiscito eletrônico) No 5º. Estágio é promovida a participação política do cidadão e das empresas nas ações do governo, como, por exemplo, plebiscitos eletrônicos, orçamentos participativos, etc. Este é o estágio em que a sociedade passa a poder auditar e efetivamente ser partícipe das ações governamentais. Conclusão: isto muda tudo !! A possibilidade de integração abrangente de processos que as novas tecnologias trazem muda completamente as referências que temos hoje dos processos de governo, proporcionando maior transparência, muito maior agilidade, redução de fraudes, desvios e descontrole; isto é, por exemplo, o que se conseguiu na estrutura de relacionamento integral entre os bancos. Com processos inteiros, mudam os serviços aos cidadãos e às empresas, o governo eletrônico se transforma em governo baseado em processos eletrônicos integrados com a sociedade e para ela orientado, e não para o benefício daqueles que governam. Referências bibliográficas Bobcock, Charles. Beyond integration. InformationWeek. Manhasset. Sep 29, 2003 . Is. 957, p.41. Colman, Robert. New structures for strategic growth. CMA Management. Hamilton: Feb 2004. Vol. 77, Iss. 9; p. 18. Darrow, Barbara. Integrating processes: The next Nirvana. CRN. The Newsweekly for Builders of Technology Solutions. Jericho. Sep 29, 2003 , I. 1064, p.45. Dubie, Denise. The power of process. Network World. Framingham. Dec 22-Dec 29, 2003 . V.20, Is.51, p-30. EAESP/FGV Av. Nove de Julho 2029 -CEP 01313-000 São Paulo, SP Tel. (011) 32817755 - tecgov@fgvsp.br - Acesse site do TecGov em www.fgvsp.br área Pesquisas e Publicações 196
GV Pesquisa Centro de Estudos em Tecnologia de Informação para Governo Erasala, Naveen. Understanding the Electronic Commerce Cycles of Change. Journal of Organizational Computing & Electronic Commerce, 2003, Vol. 13 Issue 1, p57. Fonseca, Francisco & Sanchez, Oscar Adolfo. “Reflexões e experiências acerca do combate à corrupção”. Resenha do livro Caminhos da transparência, publicada na Revista do Livro Universitário, 2002 Fingar, Peter & Bellini, Joseph. The Real-Time Enterprise - Competing on Time with the Revolutionary Business S-Ex Machine. Meghan-Kiffer Press. 2004. Halle, Barbara von. Accelerating BPM with Business Rules. The Brainstorm BPM Conference. Chicago. 2005. Lamont, Judith. BPM: no just for the big kids on the block. KM World. Camden. Jan 2004 . V.13, Is.1, p.8-9. Morgenthal, JP. SOA - All or Nothing. The Brainstorm BPM Conference. Chicago. 2005. Orr, Ken. Leveraging Process Modeling for Business Value. The Brainstorm BPM Conference. Chicago. 2005. Puccinelli, Robert. BPO meets BPM . KM World . Camden . Oct 2003 , V.12, Issue 9, pS4. Remus, Ulrich. A blueprint for the implementation of process-oriented knowledge management. Knowledge and Process Management. Chichester. Oct/Dec 2003 . V.10, Is. 4, p.237 Silver, Bruce. New Directions in BPMS Technology. The Brainstorm BPM Conference. Chicago. 2005. Smith, Howard & Fingar, Peter. Business Process Management – The Third Wave. Meghan-Kiffer Press. 2003. Tan, Chee Wee & Pan, Shan L. Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS) . European Journal of Information Systems. Basingstoke: Dec 2003. Vol. 12, Iss. 4; p. 269. Torres, Norberto A. Plano Diretor de Tecnologia de Informação – Prefeitura Municipal de São Bernardo do Campo. 2003. Idort/PMSBC. Torres, Norberto A. Novas plataformas tecnológicas e suas aplicações em governo. IDG/Computerworld – Brasil. Guarujá. 2005 Torres, Norberto A. Painel de Iniciativas sobre Métricas e Indicadores. XI Congresso de Informática Pública Conip. São Paulo. 2005 Volmer, Ken (2005). The Future of BPM. Forrester Research. The Brainstorm BPM Conference. Chicago. 2005. Wall, Janet K. Mining Rules from Legacy Code: Reasonable or Lunacy? The Brainstorm BPM Conference. Chicago. 2005. Wettenhall, Roger. Exploring Types of Public Sector Organizations: Past Exercises and Current Issues. Public Organization Review. Dordrecht: Sep 2003. Vol. 3, Iss. 3; p. 21. EAESP/FGV Av. Nove de Julho 2029 -CEP 01313-000 São Paulo, SP Tel. (011) 32817755 - tecgov@fgvsp.br - Acesse site do TecGov em www.fgvsp.br área Pesquisas e Publicações 197
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impactos da adoÃ§Ã£o das novas tecnologias bpm ... - GVpesquisa

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