impactos da adoção das novas tecnologias bpm ... - GVpesquisa

GV Pesquisa
Centro de Estudos em
Tecnologia de Informação para Governo
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Sep 2003. Vol. 38, Iss. 9; p. 46.
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__________. Painel de Iniciativas sobre Métricas e Indicadores. XI Congresso de Informática Pública Conip. São
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———. 1997. Helping Countries Combat Corruption: The Role of the World Bank. Poverty Reduction and
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6.3.2 PROCESS INTEGRATION USING SOA: AN IMPLEMENTATION CASE IN A
MUNICIPALITY
Track: Information Technology Management.
Norberto A. Torres
Titular professor at the Business School of São Paulo, FGV-Getúlio Vargas Foundation (São Paulo, Brazil),
Director of TecGov – Government Information Technology Study Center (FGV), CEO of Unicomm Business,
Process and Systems Integration Ltd. (IT consulting company), and Director of Uniconsult Systems and Services
Ltd. (IS development company); author of five books related no information technology strategies and information
systems development. Address: Rua Condillac, 420, ap. 181, CEP 04116-270, São Paulo, SP, Brazil. Tel: (55 11
5579-4080); fax (55 11 5579-4080); e-mail: natorres@uol.com.br. Preferred last name TORRES.
EAESP/FGV
Av. Nove de Julho 2029 -CEP 01313-000 São Paulo, SP
Tel. (011) 32817755 - tecgov@fgvsp.br - Acesse site do TecGov em www.fgvsp.br área Pesquisas e Publicações 150