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Russel-Research-Method-in-Anthropology

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132 Chapter 5<br />

touched on consumers’ spend<strong>in</strong>g. In the first study, as lone shoppers (no couples)<br />

entered a large bookstore, an ‘‘employee’’ came up and handed them a<br />

catalog. Alternat<strong>in</strong>g between customers, the employee-experimenter touched<br />

about half the shoppers lightly on the upper arm. The results? Across 286<br />

shoppers, those who were touched spent an average of $15.03; those who were<br />

not touched spent just $12.23. And this difference was across the board, no<br />

matter what the sex of the toucher or the shopper.<br />

In another of his experiments, Hornik enlisted the help of eight servers—<br />

four waiters and four waitresses—at a large restaurant. At the end of the meal,<br />

the servers asked each of 248 couples (men and women) how the meal was.<br />

Right then, for half the couples, the servers touched the arm of either the male<br />

or the female <strong>in</strong> the couple for one second. The servers didn’t know it, but<br />

they had been selected out of 27 waiters and waitresses <strong>in</strong> the restaurant to<br />

represent two ends of a physical attractiveness scale. The results? Men and<br />

women alike left bigger tips when they were touched, but the effect was<br />

stronger for women patrons than it was for men. Overall, couples left about a<br />

19% tip when the woman was touched, but only 16.5% when the man was<br />

touched.<br />

Field experiments like these can produce powerful evidence for applications<br />

projects, but to be really useful, you need to back up results with ethnography<br />

so that you understand the process. How did all this tipp<strong>in</strong>g behavior<br />

play out? Did women who were touched suggest a bigger tip when the time<br />

came to pay the bill, or did the men suggest the tip? Or did it all happen without<br />

any discussion? Rich ethnographic data are needed here.<br />

Field experiments are rare <strong>in</strong> anthropology, but not unprecedented. Marv<strong>in</strong><br />

Harris and his colleagues (1993) ran an experiment <strong>in</strong> Brazil to test the effect<br />

of substitut<strong>in</strong>g one word <strong>in</strong> the question that deals with race on the Brazilian<br />

census. The demographers who designed the census had decided that the term<br />

parda was a more reliable gloss than the term morena for what English speakers<br />

call ‘‘brown,’’ despite overwhelm<strong>in</strong>g evidence that Brazilians prefer the<br />

term morena.<br />

In the town of Rio de Contas, Harris et al. assigned 505 houses randomly<br />

to one of two groups and <strong>in</strong>terviewed one adult <strong>in</strong> each house. All respondents<br />

were asked to say what cor (color) they thought they were. This was the ‘‘freechoice<br />

option.’’ Then they were asked to choose one of four terms that best<br />

described their cor. One group (with 252 respondents) was asked to select<br />

among branca (white), parda (brown), preta (black), and amerela (yellow).<br />

This was the ‘‘parda option’’—the one used on the Brazilian census. The other<br />

group (with 253 respondents) was asked to select among branca, morena<br />

(brown), preta, and amerela. This was the ‘‘morena option,’’ and is the <strong>in</strong>tervention,<br />

or treatment <strong>in</strong> Harris’s experiment.

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