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Russel-Research-Method-in-Anthropology

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13<br />

◆<br />

Participant Observation<br />

Participant observation fieldwork is the foundation of cultural anthropology.<br />

It <strong>in</strong>volves gett<strong>in</strong>g close to people and mak<strong>in</strong>g them feel comfortable<br />

enough with your presence so that you can observe and record <strong>in</strong>formation<br />

about their lives. If this sounds a bit crass, I mean it to come out that way.<br />

Only by confront<strong>in</strong>g the truth about participant observation—that it <strong>in</strong>volves<br />

deception and impression management—can we hope to conduct ourselves<br />

ethically <strong>in</strong> fieldwork. Much more about this later.<br />

Participant observation is both a humanistic method and a scientific one. It<br />

produces the k<strong>in</strong>d of experiential knowledge that lets you talk conv<strong>in</strong>c<strong>in</strong>gly,<br />

from the gut, about what it feels like to plant a garden <strong>in</strong> the high Andes or<br />

dance all night <strong>in</strong> a street rave <strong>in</strong> Seattle.<br />

It also produces effective, positivistic knowledge—the k<strong>in</strong>d that can move<br />

the levers of the world if it gets <strong>in</strong>to the right hands. Nancy Scheper-Hughes<br />

(1992), for example, developed a nomothetic theory, based on participant<br />

observation, that accounts for the tragedy of very high <strong>in</strong>fant mortality <strong>in</strong><br />

northeast Brazil and the direct <strong>in</strong>volvement of mothers <strong>in</strong> their <strong>in</strong>fants’ deaths.<br />

Anyone who hopes to develop a program to lower the <strong>in</strong>cidence of <strong>in</strong>fant mortality<br />

<strong>in</strong> that part of the world will certa<strong>in</strong>ly have to read Scheper-Hughes’s<br />

analysis.<br />

And participant observation is used <strong>in</strong> product development and other direct<br />

applications research—that is, where the object from the start is to solve a<br />

human problem. Brigitte Jordan and her team of ethnographers at Xerox corporation<br />

determ<strong>in</strong>ed the <strong>in</strong>formation flow and the hierarchy of <strong>in</strong>teractions <strong>in</strong><br />

the operations room of a major airl<strong>in</strong>e at a metropolitan airport (Jordan<br />

1992b). And when credit-card readers were first <strong>in</strong>stalled on gasol<strong>in</strong>e pumps<br />

<strong>in</strong> the early 1990s, consumers avoided us<strong>in</strong>g the technology. John Lowe and a<br />

team of participant observers figured out why (Solomon 1993).<br />

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