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normally in everyday life. Hence, disability is<br />

located in the individual and understood in terms<br />

of the limitations of a “less than normal” body.<br />

This medicalized definition has arguably dominated<br />

understandings of disability in Western<br />

society. However, since the 1970s this definition<br />

has been challenged by disabled people, who<br />

have critiqued its representation of disability as a<br />

personal tragedy and disabled people as dependent<br />

and worthy of charity. In setting out a social<br />

model of disability, an emergent disability movement<br />

has located the “problem” of disability<br />

within the structures and social relations of a<br />

society that systematically ignores the needs of<br />

people with impairments.<br />

Proponents of the social model draw a distinction<br />

between the terms impairment, as the actual<br />

bodily limitation or physiological state, and disability,<br />

as the construction of a society that devalues<br />

impaired bodies, thereby leading to disabled<br />

people’s economic, political, social, and cultural<br />

marginalization. According to the social model, it<br />

is within the structures and organization of society<br />

rather than in disabled people’s physiology or<br />

impairment that we are to find the answers to<br />

questions about disabled people’s unequal status.<br />

The model has become the basis for the development<br />

of a disability movement that stresses disabled<br />

people’s rights as citizens and calls for their<br />

equal participation in society. However, this model<br />

has been criticized for underplaying the bodily<br />

pain that many disabled people experience, as well<br />

as for more readily explaining the experiences of<br />

people with physical or mobility impairments,<br />

rather than those with learning disabilities or mental<br />

illness. It has thereby been accused of failing to<br />

address the heterogeneity of disability.<br />

Barriers in the Disabling City<br />

The insights of the social model nevertheless open<br />

up an understanding of the ways in which the contemporary<br />

city serves to disable individuals through<br />

its social, political, and economic organization. A<br />

key locus of debates about disabled people’s access<br />

to the city lies in the built environment, whether<br />

this be understood as public thoroughfares, private<br />

and public buildings (including places of consumption,<br />

workplaces, civic amenities, and housing), or<br />

indeed transport systems. The barriers that render<br />

the city environment inaccessible are often clear to<br />

Disability and the City<br />

219<br />

see: For example, for people with mobility impairments<br />

or wheelchair users, the absence of ramps<br />

into buildings, doorways that are too narrow, or<br />

broken paving stones are huge impediments. For<br />

others, they are less visible: A lack of clear and<br />

simple signage for people with learning difficulties,<br />

or the absence of induction loops for people with<br />

hearing impairments, mediate the experience of<br />

access. The presence of these barriers in the built<br />

environment hinders disabled people’s ability to<br />

move around unaided and limits their participation<br />

in city life, whether as consumers, workers, or<br />

as members of local groups or communities. The<br />

physical fabric of the city has therefore been seen<br />

as a spatial manifestation of disabled people’s<br />

oppression in society, reflecting a historical legacy<br />

in which many disabled people were sequestered<br />

away from society and thus came to be seen as<br />

“out of place” in urban environments and public<br />

space.<br />

These barriers point to the need to explore<br />

the broader political, economic, and institutional<br />

processes that give rise to the creation of disabling<br />

urban spaces. The policies and practices of<br />

urban planning and development systems form<br />

an important institutional context here. Within<br />

these systems, professionals—architects, property<br />

developers, and local planning officials—have<br />

been shown to play a key role in creating the<br />

built environment and influencing outcomes in<br />

terms of access. Frequently, these outcomes are<br />

shaped by the imperatives of architectural aesthetics,<br />

economic efficiency, or both, rather than<br />

accessibility for disabled people. Such recognition<br />

has led the United States and many European<br />

countries to address the issue of access through<br />

the introduction of planning regulations and<br />

policies, and in some cases, antidiscrimination<br />

legislation. The U.K. Disability Discrimination<br />

Act 1995, for example, suggests that providers of<br />

goods and services and employers should make<br />

“reasonable adjustments” for disabled people,<br />

including, where appropriate, access to workplaces<br />

or other premises. However, although<br />

such regulations are seen to offer some form of<br />

safeguard against discrimination, they have been<br />

criticized for their voluntaristic nature and a reliance<br />

on technical solutions to disabled people’s<br />

exclusion.<br />

Many disability scholars have stressed that the<br />

barriers disabled people experience in the city

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