Report of Indian Institute of Public Administration ... - Ministry of Power

Andhra Pradesh
The organisational chart of APERC is as follows:
Secretary
Director
Engineering
Jt. Director - 1
Dy.Directors - 3
ORGANISATIONAL CHART
Director
Tariffs
Jt. Director - 1
Dy.Directors - 3
Chairman &
Members
1.52
Director
Law
Dy.Director - 1
Jt. Director
I.T.
Director
Administration
The officers and staff required were initially taken on deputation from the
APTRANSCO. Subsequently, all positions were filled by recruitment. At
present, the Commission has its own officers and staff. Retired officers with
adequate qualifications and experience in the relevant discipline have been
appointed to the positions of secretary and some directors on contract basis.
The selection and recruitment of officers and staff is done by the Commission
independently without the involvement of the State Government.
There is transparency in the functioning of APERC. The Commission
invariably goes through the process of public hearing before taking decisions
on matters relating to tariffs and other matters of public interest. In matters
relating to the consumer service, the Commission has notified the standards of
performance for the licensees and set up the mechanism to oversee the
implementation through consumer grievance redressal forums and
Ombudsman. Due to close monitoring and control, the Commission has
ensured improvements in the operational and financial performance of the
utilities.
APERC is acclaimed as one of the best performing regulatory institutions of
the country.