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Report of Indian Institute of Public Administration ... - Ministry of Power

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TABLE OF CONTENTS<br />

Background ................................................................................................................5.1<br />

Imperatives <strong>of</strong> Reforms.............................................................................................5.1<br />

First Phase <strong>of</strong> Reforms ..............................................................................................5.2<br />

Second Phase <strong>of</strong> Reforms ..........................................................................................5.3<br />

Private Sector Participation in the Distribution Segment .....................................5.3<br />

Objectives <strong>of</strong> Reforms ...............................................................................................5.3<br />

Private Sector Participation in Generation.............................................................5.5<br />

Restructuring <strong>of</strong> GRIDCO........................................................................................5.6<br />

Chronology <strong>of</strong> Events <strong>of</strong> <strong>Power</strong> Sector Reforms in Orissa....................................5.7<br />

Assumptions That Went Wrong...............................................................................5.9<br />

Transfer <strong>of</strong> Assets ....................................................................................................5.11<br />

Central Electricity Supply Company <strong>of</strong> Orissa Limited (CESCO) ....................5.13<br />

Impact <strong>of</strong> Reforms on NESCO, WESCO and SOUTHCO..................................5.14<br />

Impact <strong>of</strong> Reform Approaches ...............................................................................5.16<br />

Performance <strong>of</strong> DISCOMs......................................................................................5.16<br />

Contributions and Achievements <strong>of</strong> DISCOMs....................................................5.17<br />

BST Bill, Collection And Payment To GRIDCO..................................................5.18<br />

Improvement in Performance <strong>of</strong> DISCOMs .........................................................5.19<br />

Surplus To GRIDCO/NTPC...................................................................................5.20<br />

Improvements in Technical Performance .............................................................5.21<br />

Feeder, Distribution Transformer and Consumer Metering ..............................5.21<br />

Quality <strong>of</strong> Service.....................................................................................................5.21<br />

Process Improvements.............................................................................................5.21<br />

Consumer Care Centres..........................................................................................5.22<br />

Recruitment..............................................................................................................5.22<br />

Views Of The State Government on IIPA Questionnaire....................................5.23<br />

Benefits <strong>of</strong> <strong>Power</strong> Sector Reforms..........................................................................5.24<br />

Stabilisation <strong>of</strong> GRIDCO ........................................................................................5.25<br />

Issues and Concerns Regarding Privatisation .....................................................5.27<br />

Action Taken on The Kanungo Committee <strong>Report</strong>..............................................5.29<br />

Reforms Process In Two States – Comparison between Delhi and Orissa ........5.31<br />

OERC and the DISCOMs .......................................................................................5.32<br />

Conclusions...............................................................................................................5.33<br />

Financial Performance <strong>of</strong> the Utilities ...................................................................5.36<br />

OERC’s Assessment ................................................................................................5.42

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