Report of Indian Institute of Public Administration ... - Ministry of Power

State Reports (Vol.-III)
Study on `Impact of Restructuring of SEBs’
• Inducted HR specialists from outside to head the HR management cells.
• Availed consultancy support to frame new service conditions for the
employees recruited by the companies and to suggest improvements in the
service conditions of the existing employees.
• Compiled relevant data of the existing employees.
1.3.5.2. Action Called For
Despite efforts made in this direction, further steps are required in the
following areas:
• Effective HR planning and forecasting the future HR needs.
• Performance management including developing the performance indicators
and institutionalising the performance review system.
• Developing job descriptions and specifications.
• Recruitment and selection strategy and career development.
• Promotion and transfer policies.
• Developing competency profiles and regular monitoring/review of
competency of senior level managers.
• Improvement of the training facilities and planning and conducting regular
courses for skills development of the personnel of the Utilities.
• Effective dispute resolution and grievance redressal process.
• Creation and maintenance of an effective HR information system.
1.3.6 Performance Improvement
After restructuring, there is a marked overall improvement in the operations of
the power Utilities in Andhra Pradesh. Major improvements have been brought
about in the following areas:
• Metering, billing and collection of revenues.
• Bridging the gap between expenditure and receipts.
• Facilitation of flow of funds for capital works.
• Reduction in AT&C losses.
• Reduction in transformer failure rate.
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