Report of Indian Institute of Public Administration ... - Ministry of Power

National Report (Vol.-II)
Study on ‘Impact of Restructuring of SEBs’
7.2.10 Institute the system of MOA, with annual performance targets, mutual
commitments and obligations between Utilities and the Departments of
Energy/Power. The State Governments should honour the commitments and
obligations as agreed to in the MOA. [Para 6.12.1]
7.2.11 Commit to a policy of granting full autonomy to the restructured Utilities.
Facilitate the strengthening of the management cadres by inducting
professionals, on fixed tenures of minimum three years, with specific targets
for achievements. [Para 6.13.7]
7.2.12 Desist from appointing the Secretary (Power) as chairperson of any power
Utility. Chairperson/CMD/Director (Finance)/Company Secretary, etc., of one
Utility should not hold a post in any other power Utility. [Para 6.13.8]
7.2.13 Sponsor competent middle-level officers with the necessary aptitude for
management development/training to designated professional training institutes
of repute. [Para 6.14.4]
7.2.14 Facilitate public participation by offering 26 per cent equity in Generation
Companies to the public and also with a percentage earmarked for employees
at attractive rates. Undertake suitable restructuring plans to assist financially
weak Utilities to achieve turnarounds as a prelude to public participation,
restricted to 26 per cent, in the equity base of the DISCOMs. [Para 6.16.2]
7.2.15 Establish a policy to increase public participation in chosen areas of interface
with the Utilities, to increase customer satisfaction and overall improved
performance. Also, ensure that all Utilities establish and implement efficient
Citizens’ Charters and appoint nodal officers to monitor their implementation.
[Para 6.18.2]
7.2.16 Provide complete support to Utilities to achieve universal metering
programme, covering all categories of consumers. Also, a minimum charge
(higher than the charges for their average consumption) be introduced so that
consumers are compelled to get their defective meters replaced. [Para 6.19.3]
7.2.17 Extend total support to Utilities to detect and prevent theft of electricity by
establishing special courts and Police Stations, deputing adequate police
personnel and prosecutors for such tasks, and providing adequate funds in the
budget for this purpose. Institute awards and incentives to the district officials
who play an active role in prevention of electricity thefts. [Para 6.20.5]
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