I. Uluslararası Sağlıkta Performans ve Kalite Kongresi Bildiriler ...

Abstract
The main purpose of investment on people and technology is to performance while
ensuring productivity and efficiency. This effect can only be realized by competent
and knowledgeable people working together. One of the most attractive practice in
recent years is encouraging teamwork practices to increase worker’s performance.
Health care workers performance is affected by a number of factors but motivation,
communication, leadership, adaptation and heterogeneity are the leading factors.
Hospitals are social and economic organizations with interconnected departments.
Health profession’s failures or negative behaviors can result in negative consequences
not only to patients but also hospitals as well. For this reason, creating an efficient
teamwork environment is essential for organizational success. This study aims
at presenting the benefits of a planned performance assessment for managers,
workers and the organization in general.
Hypothesis of the research focus on motivation, communication, leadership,
adaptation and heterogeneity as sub dimensions of the teamwork. The relationship
between motivation, communication, leadership and compliance as consequences
of teamwork and personnel performance is analyzed. All hypotheses between these
factors and performance were accepted. A literature research was conducted fort
he relationship between teamwork and performance and number of studies were
analyzed.
Currently, almost in all global studies, teamwork is suggested at organizational
development level and has attracted attention from various studies carried out in the
health sector. It is important to increase their performance while satisfying workers
and increasing their devotion to the organization. A successful teamwork not only
increases the personnel’s motivation but also ensures to develop himself / herself
and with this way ensures to increase devotion to the organization. The importance
of communication for health care organizations is evident. To practice teamwork
successfully, a capable leader and leadership comprehension is a prerequisite. The
right leadership comprehension and working with right leaders carry the team to
success. Teamwork among health workers and hospital management – motivation
and communication- effected performance positively.
Key Words: Performance, Teamwork, Hospital Management, Health Workers
1. GİRİŞ
Gelişen dünyada diğer tüm alanlarda olduğu gibi sağlık alanında da, ‘Liderlik’,
‘Takım Çalışması’ ve ‘Motivasyon’, insanların işlerini severek yapmaları ve en üst
düzeyde performans göstermeleri için bir gereklilik olarak karşımıza çıkmaktadır.
Günümüzün daha fazla uzmanlık, mantıksallık ve daha az hata isteyen sağlık
ortamlarında doktorlar, hemşireler ve diğer sağlık personeli arasında işbirliği olması
bir gerekliliktir.
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