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lU<br />

Introdução à Teoria Geral <strong>da</strong> Adm)nistração' IDALBERTO CHIAVENATO<br />

Comunicação, 5, 7, 17-19, 86, 108, 115, 116, 122, 128-130, 134,<br />

136,140,141,144,145,159-162,175,180,183,187-190,<br />

194,198,202,205,214,307,308,324,342,350,351,355,<br />

362,379,383,386,387,389,390,407,415-417,420-425,<br />

29,433-434,38,39,458,85,505,508,527,529,558,569,<br />

575,578,590,593,596,599,611,612,616,619,620,624<br />

Concepção, 33,45, 48, 63, 70,87,89,101,102,108,110,115,116,<br />

136,140,144,179,180,228,245,267,278,315,317,324,337,<br />

338,370,379,411,498,499,504,543,560,564,603,623<br />

Concorrentes, 15,22,64,79,102,376,377,451,455,464,479,<br />

482,490,511,515,516,527,544,546-548,554,557,570,<br />

588,589,599,603<br />

Condições ambientais, 57, 68, 504, 507, 508, 509<br />

Conflito, 31, 36, 105, 109, 112, 135, 165, 179, 196,246,281,<br />

292,305-315,319,324,336,346,355-357,361,387,391,<br />

392,405,448,461,470-,71,540,623<br />

Conseqüências, 20, 21, 49,80,90,116,122,157,171,265,266,<br />

268,271,274,276,279,293,295,303,338,351,386,13,<br />

418,425,444,480,498,512,522,555,575,586,607<br />

Consultoria, vide staff<br />

Contingência, 24, 498, 503-558, 622, 623<br />

Contribuições, 287, 293, 353, 354, 364, 367, 371, 397, 413,<br />

422,41,499,519,611<br />

Controle, 27, 77, 94, 113, 168, 177, 183, 89, 271, 293, 299,<br />

320,393,439,452,453,470,579,584,629<br />

Conversão - vide processamento<br />

Coopção, 304, 320<br />

Cooperação, 3,10,22,55,70,99,103,108,109,110,112,121,<br />

123, 128, 129, 188, 191, 199,212,215,222,267,293,304,<br />

305,324,345-347,371,82,383,396;397,479,526,619,624<br />

Cooptação - vide coopção<br />

Coordenação, 32-35, 74, 81, 84-87, 93, 139, 163, 164, 166, 171,<br />

185,191,198,199,203,204,214-216,219,221,222,230,<br />

278,305,307,308,347,371,378,384,89,396,397,407,<br />

478,505,527,528,531,534,569,583,604<br />

Corporação, 165, 181, 183,258,316,434,577,596<br />

Crítica, 53, 66, 68, 79, 88, 89, 15, 133, 139, 140, 148, 151, 179,<br />

185,201,207,224,227,242,244,246,250,257,276,283,<br />

287,309,313,315,317,327,345,359,364,369,397,402,<br />

413,436,441,460,465,468,473,488,493,499,503,548,<br />

556,575,580,600,611,614<br />

Cronologia dos Principais Eventos, 27, 72, 412, 435, 571, 572<br />

Cui bono - vide beneficiários <strong>da</strong> organização<br />

Cultura, 14,43,369,371,372,373,374,380,383,395,05,<br />

407,594,620<br />

o<br />

Decisão, 198,348,351,355,384,385,429,42,443,444,446<br />

Dependência, 289,297, 309, 330,337, 388,410,511, 514<br />

E<br />

Energia, 34, 36, 45, 59, 73, 83, 123,220,358,362,394,415,<br />

417,418,424,425,430,435,439,474,477,478,481,487,<br />

495,500,520,561-568,577,604,614<br />

Eqüifinali<strong>da</strong>de, 484, 495<br />

Estratégia, 39, 40, 93,139,142,81,192,214,215,218,220,<br />

227,234-239,24-246,251,287,303,305,313,320,348,<br />

363,381,394,400,413,38,441,442,448,453-455,<br />

458-460,503,505,506,51,523,528,542-548,551,555,<br />

557,558,561,575,600-604,617,620<br />

Forças negativas, 375, 376<br />

Forças positivas, 375, 376, 377<br />

Gestão de processos, 465, 629<br />

Gestão de projetos, 591<br />

Gestão do conhecimento, 593, 619, 625, 628, 629<br />

Homeostasia, 417, 421, 438, 439, 481, 491, 495, 620<br />

p<br />

Participantes, 299, 354<br />

Processamento, 23,172,193,210,218,343,414,416,17,420,<br />

425,426,28,429,435,436,443,446,449,491,507,510,<br />

518,621,630<br />

Processo, 95, 164, 184,222,385<br />

Projeto, 62, 67, 202, 213, 219-225, 246, 247, 416, 441, 449, 450,<br />

453,456,470,492,521,529-531,535,558,591,601,621<br />

R<br />

Reforço, 133,274,278,375,558<br />

Resiliência, 482, 495<br />

Retroação, 160, 167,231,241,243,247,341,360,380,<br />

383-385,392-393,408,416-421,425,426,438,444,459,<br />

67,477,478,483,488-491,493,496,521,551,562,566,<br />

581,615,617,619,620<br />

s<br />

Sinergia, 233, 83,414,424,25,440,459,490,93,96,589,614,<br />

619,621<br />

Staff, 44, 45, 84, 86, 88, 93,110,19,152,164,174,185,186,<br />

189,192-197,203,205,215,217,228-230,249,306,309,<br />

312,313,46,505,510,579,592,600<br />

T<br />

Teoria Clássica, 79-94<br />

Apreciação crítica <strong>da</strong>, 88-91<br />

Características <strong>da</strong>, 87-88<br />

Origens <strong>da</strong>, 49<br />

Teoria Comportamental, 327-368<br />

Apreciação crítica <strong>da</strong>, 359-364<br />

Origens <strong>da</strong>, 328<br />

Teoria <strong>da</strong> Administração Científica, 53-78<br />

Apreciação crítica <strong>da</strong>, 67-72<br />

Características <strong>da</strong>, 6-66<br />

Teoria <strong>da</strong> Burocracia, 257-286<br />

Apreciação crítica <strong>da</strong>, 276-282<br />

Características <strong>da</strong>, 262-265<br />

Origens <strong>da</strong>, 258-259<br />

Teoria de Sistemas, 473-196<br />

Apreciação crítica <strong>da</strong>,488-493<br />

Características <strong>da</strong>, 480-482<br />

Origens <strong>da</strong>, 474<br />

Teoria do Desenvolvimento Organizacional (DO), 369-408<br />

Apreciação crítica do, 402-404<br />

Origens <strong>da</strong>, 370<br />

Teoria Estruturalista, 287-319<br />

Apreciação crítica <strong>da</strong>, 313-316<br />

Origens <strong>da</strong>, 288<br />

Teoria Estruturalista, 287-322<br />

Apreciação crítica <strong>da</strong>, 313-316<br />

Origens <strong>da</strong>, 288<br />

Teoria Matemática, 441-472<br />

Apreciação crítica <strong>da</strong>, 460-466<br />

Origens <strong>da</strong>, 442<br />

Teoria Neoclássica, 151-183<br />

Apreciação crítica <strong>da</strong>, 179<br />

Características <strong>da</strong>, 152-153<br />

Origens <strong>da</strong>, 151

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