NetBackup 4.5 Troubleshooting Guide for Windows - Symantec
15.04.2013 • Views
Share Embed Flag

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

SHOW MORE
SHOW LESS
ePAPER READ
DOWNLOAD ePAPER
gcT66iuDWQ

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

START NOW

Status Codes<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

Explanation: When per<strong>for</strong>ming a restore, the tape manager (bptm) or disk manager<br />

(bpdm) could not find a tar header at the offset it expected.<br />

Recommended Action:<br />

1. Per<strong>for</strong>m a bpverify of the affected image to determine if it is written correctly.<br />

2. Check the <strong>NetBackup</strong> Problems report <strong>for</strong> additional in<strong>for</strong>mation about the error.<br />

3. Verify the Media Manager and system configuration <strong>for</strong> the drive.<br />

4. Error code 92 has been encountered on some relabeled and value-added 8-mm tape<br />

drives where the drive’s microcode incorrectly processes a “<strong>for</strong>ward space record”<br />

SCSI command.<br />

5. If the problem is not one of the above, create a debug log directory <strong>for</strong> either bpdm or<br />

bptm and retry the operation. Check the resulting debug log file.<br />

<strong>NetBackup</strong> Status Code: 93<br />

Message: media manager found wrong tape in drive<br />

Explanation: When loading a volume <strong>for</strong> a backup or restore, the tape manager (bptm)<br />

found a volume loaded that did not have the expected tape header. This can indicate that<br />

volumes in a robot are not in the slots indicated in the Media Manager volume<br />

configuration.<br />

Recommended Action:<br />

◆ If the volume is in a robot and the robot supports barcodes, per<strong>for</strong>m a Compare<br />

Contents with Volume Configuration. The resulting report shows which media ID<br />

was found and validates its slot number with what is in the Media Manager volume<br />

configuration. Then, either change the physical location in the robot or change the<br />

volume configuration to show the correct slot.<br />

◆ If the volume was mounted on a nonrobotic drive, verify that the correct volume was<br />

mounted and assigned.<br />

<strong>NetBackup</strong> Status Code: 94<br />

Message: cannot position to correct image<br />

Explanation: When searching <strong>for</strong> a backup image to restore, the tape manager (bptm) did<br />

not find the correct backup ID at the expected position on the volume. This can indicate a<br />

drive hardware problem.<br />

Recommended Action:<br />

104 <strong>NetBackup</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> - <strong>Windows</strong> NT/2000<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

logo

products

Resources

Company

Terms of service
Privacy policy
Cookie policy
Cookie settings
Imprint
Change language
Made with love in Switzerland
© 2024 Yumpu.com all rights reserved

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!