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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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<strong>NetBackup</strong> Configuration 1<br />

Servers<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

<strong>Windows</strong> NT/2000<br />

Master Server<br />

Policy Client List<br />

jupiter<br />

mars<br />

Server List: jupiter<br />

Client Name: jupiter<br />

General<br />

.../etc/services 2<br />

bpcd 13782/tcp bpcd<br />

bprd 13720/tcp bprd<br />

bpdbm 13721/tcp bpdbm<br />

vmd 13701/tcp vmd<br />

tl8cd 13705/tcp tl8cd<br />

odld 13706/tcp odld<br />

.<br />

.<br />

General Test and <strong>Troubleshooting</strong> Procedures<br />

Example 1: <strong>Windows</strong> NT/2000 Master Server and Client<br />

jupiter<br />

Ethernet<br />

<strong>NetBackup</strong> Configuration 1<br />

Servers<br />

Server List: jupiter (master)<br />

Client Name: mars<br />

.../etc/services 2<br />

bpcd 13782/tcp bpcd<br />

bprd 13720/tcp bprd<br />

<strong>Windows</strong> NT/2000<br />

Client<br />

General<br />

Chapter 2, <strong>Troubleshooting</strong> Procedures 31<br />

mars<br />

Notes: 1. The <strong>NetBackup</strong> Client Properties dialog also has a Network tab with “<strong>NetBackup</strong><br />

client service port (BPCD)” and “<strong>NetBackup</strong> request service port (BPRD)” settings<br />

that must be the same as the bpcd and bprd settings in the services file.<br />

2. The complete path to the <strong>Windows</strong> NT/2000 \etc\services file is:<br />

%SystemRoot%\system32\drivers\etc\services<br />

3. All other applicable network configuration must also be updated to reflect the<br />

<strong>NetBackup</strong> in<strong>for</strong>mation. For example, this could include the<br />

%SystemRoot%\system32\drivers\etc\hosts file and also WIN and DNS (if used).<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

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