NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
bpimport Error Messages
bpimport Error Messages
The cause of problems relating to bpimport can be determined by examining the
NetBackup bptm logs on the media server on which the media is being imported.
Message: Unable to connect to the Backup Exec engine
Explanation: Backup Exec services are not running on the host on which the media is
being mounted.
Recommended Action: Check whether the Backup Exec services are running. The
Backup Exec services are the following:
◆ Backup Exec 8.x Agent Browser
◆ Backup Exec 8.x Alert Server
◆ Backup Exec 8.x Device & Media Service
◆ Backup Exec 8.x Job Engine
◆ Backup Exec 8.x Naming Service
◆ Backup Exec 8.x Notification Server
◆ Backup Exec 8.x Server
Message: media manager - system error occurred (174)
Explanation: It may be that bephyinv was not run on the media ID being imported.
Recommended Action: Check whether the media ID being imported has a non-default
ADAMM GUID in the Media Manager volume database. Run bephyinv on the media ID
and rerun bpimport.
Backup Exec File Browse
To determine the cause of Backup Exec file browse problems, examine the bpdbm, bpcd,
and bptm logs.
To browse Backup Exec files using the Backup, Archive, and Restore interface:
1. Open the Restore menu and choose Select Restore Type.
2. Set the restore type to Backup Exec Backups or Normal and Backup Exec Backups.
For more assistance, refer to the NetBackup user guide appropriate for your platform.
To list Backup Exec files using the bplist command, ensure that the -flops parameter
has been specified correctly to list only Backup Exec files, or both Backup Exec and
NetBackup files.
Appendix D, Backup Exec Tape Reader for NetBackup 477
NetBackup 4.5 Troubleshooting Guide for Windows