NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows NetBackup Status Code: 303 Message: error encountered executing Volume Manager command Explanation: This error occurs when a volume manager command fails during a vault job. Recommended Action: For the actual error that caused the volume manager command to fail, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx (where xxx is the session id) Try running the volume manager command (with the same arguments as in the log file) to see the actual error. Ensure that the volume manager daemons are running. Also ensure that the robot is functional and you can communicate with it (for example, inventory the robot via the GUI). NetBackup Status Code: 304 Message: specified profile not found Explanation: This error occurs when the profile name specified on the vault command is not defined in the vault configuration. Recommended Action: Please rerun the vault command with a profile name that is defined in the vault configuration. NetBackup Status Code: 305 Message: duplicate profile specified, use full robot/vault/profile Explanation: This error occurs when duplicate profile names have been defined in two or more vault configurations and only the profile name is specified on the vault command. Recommended Action: You must rerun the vault command with the triplet robot_name/vault_name/profile_name. The triplet will uniquely identify the profile in your vault configuration. NetBackup Status Code: 306 Message: errors encountered, partial success Explanation: This error occurs when a vault job is partially successful, in other words, when not all images have been successfully duplicated and/or the catalog backup failed. 164 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 165 Status Codes Recommended Action: For more information, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx (where xxx is the session id) A common cause of failure is the lack of resources, such as no more media available in the specified pools for duplication and catalog backup. Correct the problem and rerun the vault job. Note that the NetBackup scheduler will retry a vault job that has terminated with this error. NetBackup Status Code: 307 Message: eject process has already been run for the requested vault session Explanation: This error occurs when vlteject is run to eject media for a session id for which media has already been ejected. Recommended Action: Rerun vlteject for another session id for which media has not been ejected. NetBackup Status Code: 308 Message: no images duplicated Explanation: This error occurs when vault failed to duplicate any images. Recommended Action: For more information, review the vault debug log in the following directory: UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the detail.log in each of the sidxxx directories that had problems: UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx (where xxx is the session id) Look for the log entry that gives the total number of images processed. A common cause of failure is a lack of resources, such as no more media available in the specified pools for duplication. Correct the problem and rerun the vault job. Note that the NetBackup scheduler will retry a vault job that has terminated with this error. Review the admin debug log for bpduplicate entries and the bptm debug log. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Page 127 and 128: NetBackup 4.5 Troubleshooting Guide
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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