NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Recommended Action: Check to see if the volume database locking mechanism is working correctly, and send requests such as volume queries to vmd to see if it is functioning correctly. Try stopping and starting vmd to clear the unexpectedly open file descriptor. Media Manager Status Code: 25 Message: failed making the database directory Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) could not create the database directory/folder. Recommended Action: Determine why the directory /usr/openv/volmgr/database (UNIX) or folder install_path\Volmgr\database (Windows) cannot be created. On Windows, check which account the NetBackup Volume Manager service is running under and compare it against the security properties of the database folder. Media Manager Status Code: 26 Message: database open operation failed Explanation: A database file could not be opened. Recommended Action: Check for the existence and permissions of the volDB file in the /usr/openv/volmgr/database directory (UNIX) or install_path\Volmgr\database folder (Windows). Also check for the existence and permissions of the following files in the /usr/openv/share directory (UNIX) or install_path\NetBackup\share folder (Windows): ◆ external_robotics.txt ◆ external_densities.txt ◆ external_drivetypes.txt ◆ external_mediatypes.txt ◆ external_attributes.txt Media Manager Status Code: 27 Message: database read record operation failed Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) encountered a read error while reading a volume database record. Recommended Action: 212 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 213 Status Codes 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. The volume database may be corrupted. Restore an older volume database from a saved version or from catalog backups. Media Manager Status Code: 28 Message: database read operation read too few bytes Explanation: vmd (the Media Manager volume daemon on UNIX or NetBackup Volume Manager service on Windows) encountered a record that was smaller than expected while reading a volume database record. Recommended Action: 1. Examine the daemon debug log for a more detailed message on the system error, as follows. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. The volume database may be corrupted. Restore an older volume database from a saved version or from catalog backups. Media Manager Status Code: 29 Message: database lock operation failed Explanation: vmd (the Media Manager volume daemon on UNIX) encountered a system call error while attempting to lock the volume database. This error code applies to UNIX servers only. Recommended Action: NetBackup 4.5 Troubleshooting Guide for Windows
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Page 175 and 176: NetBackup 4.5 Troubleshooting Guide
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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