NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Master Server Disk Recovery NetBackup 4.5 Troubleshooting Guide for Windows Figure 1. Recover Master Server - Windows Intact (overview) Disk to restore 1. Repartition the disks 2. Install NetBackup 3. Install any NetBackup patches 4. Update external mapping files 5. Enable debug logging 6. Stop all NetBackup services except the NetBackup Client service 7. Recover NetBackup catalogs: install_path\NetBackup\db install_path\NetBackup\var install_path\Volmgr\database 8. Start all NetBackup services 9. Restore all other files (do not restore catalogs) 10. Check debug logs and correct any problems 11. Reboot the system Before Starting Verify that you have: ◆ NetBackup server software for Windows ◆ The latest NetBackup catalog backup on tape or disk To Recover the Master Server (Windows intact) Master Server Shark Tape Drive 1. Partition the disks as they were before the failure. Tape with catalog backups Tape with other backups 2. Install NetBackup server software. However, do not configure any NetBackup policies or devices. 400 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows 3. Install any NetBackup patches that had previously been installed. 4. Update the external mapping files. 5. Enable debug logging by creating the following directories: install_path\NetBackup\logs\tar install_path\NetBackup\logs\bpinetd Master Server Disk Recovery 6. Start the NetBackup Client service and stop all other NetBackup services. Use the NetBackup Activity Monitor, or the Services application in the Windows Control Panel. 7. Use the bprecover command to recover the NetBackup catalogs: Choose one of the procedures under “Recovering the NetBackup Catalogs” on page 409. 8. When catalog recovery is complete, start the NetBackup services that are not already running. Use the Activity Monitor, or the Services application in the Windows Control Panel. Caution In step 9, do not restore files to the install_path\NetBackup\db,install_path\NetBackup\var, or install_path\Volmgr\database directories. These directories were recovered in step 7 and overwriting them with regular backups will leave the catalogs in an inconsistent state. 9. Restore all other files: a. Start the NetBackup Administration interface on the master server. b. Start the Backup, Archive, and Restore utility. c. Browse for restores and select the partitions that were lost. d. Deselect the install_path\NetBackup\db, install_path\NetBackup\var, and install_path\Volmgr\database directories (see the caution above). e. Start the restore. 10. When all partitions are restored, check the debug logs in the directories created in step 5. If there are any ERR or WRN messages, resolve the problems before proceeding. Chapter 6, Disaster Recovery 401 NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Page 363 and 364: NetBackup 4.5 Troubleshooting Guide
Page 413: NetBackup 4.5 Troubleshooting Guide
Page 435 and 436: Figure 6. Starting NetBackup Master
Page 437 and 438: Figure 7. Backup or Archive to Tape
Page 443 and 444: Backups - Macintosh Clients NetBack
Page 451 and 452: Restores - NetWare Clients NetBacku
Page 453 and 454: NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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