NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Recommended Action:
1. Examine the daemon debug log for a more detailed message on the system error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the volume daemon/NetBackup Volume
Manager service, or start vmd with the verbose option.
b. Retry the operation and examine the logs.
2. Examine the permissions and available file system space for writing to the database:
on UNIX, /usr/openv/volmgr/database/poolDB; on Windows,
install_path\Volmgr\database\poolDB.
Media Manager Status Code: 105
Message: poolname is not unique in pool database
Explanation: A request was made to add a volume pool in the volume pool configuration,
but the pool name specified was a duplicate of the name for an existing volume pool.
Recommended Action: On the add volume pool request, specify a volume pool name that
is not already in use on the targeted volume database host.
Media Manager Status Code: 106
Message: pool database lock operation failed
Explanation: vmd (the Media Manager volume daemon on UNIX) encountered a system
call error while attempting to lock the volume pool database.
Recommended Action:
1. Examine the daemon debug log for a more detailed message on the system error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the volume daemon, or start vmd with
the verbose option.
b. Retry the operation and examine the logs.
2. Use the vmps command to ensure that vmd and vmdb_dump are not both running at
the same time.
254 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows