NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 1. Examine the daemon and reqlib debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the volume daemon/NetBackup Volume Manager service, or start vmd with the verbose option. b. Retry the operation and examine the logs. 2. Ensure that volumes are properly configured on the volume database host that matches the volume database host configured for the robot or set of standalone drives. Use the tpconfig -d and tpconfig -lsavdbhost commands to list the configured volume database hosts. Select the current server (the one you are administering) to be the same as the host which is the correct volume database host for a targeted device. 3. Update the volume or device configurations, specify the correct volume database host, modify volume properties, or adjust search criteria as needed so that the requested operation can find the requested volume pool. Investigate inconsistencies between the volume database and the volume pool database, and restore or correct those databases from a previous state as needed. Media Manager Status Code: 110 Message: pool database truncate operation failed Explanation: The system call ftruncate(3C) failed during an attempt to rewrite the volume pool database during a volume pool add/change/delete operation. Recommended Action: 1. Examine command output (if available) and debug logs for a more detailed message on the system error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Investigate the integrity of the file system and volume pool database, /usr/openv/volmgr/database/poolDB (UNIX) or install_path\Volmgr\database\poolDB (Windows). 256 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 257 Status Codes Media Manager Status Code: 111 Message: the specified pool is not empty Explanation: On a request to delete a volume pool, it was found that the pool was not empty, or it could not be determined whether or not volumes were still associated with the specified volume pool. Recommended Action: 1. Examine command output (if available) and debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. Use a media management interface to query for volumes associated with the pool specified for deletion. Ensure that all volumes in a volume pool are reassociated with another pool before trying to delete the volume pool. Use change volume operations to change the volume pool for a volume. Check for possible volume database lock or seek errors (Media Manager code 29 or 30). Media Manager Status Code: 112 Message: no pools in the pool list Explanation: The volume pool list was unexpectedly found to be empty. Recommended Action: The volume pool list should contain a minimum of three pools: None, NetBackup, and DataStore. Investigate the integrity of the volume pool database, /usr/openv/volmgr/database/poolDB (UNIX) or install_path\Volmgr\database\poolDB (Windows) on the host returning the error. Restore the volume database from catalog backups. As an alternative, reinitialize the volume database to include the None, NetBackup, and DataStore volume pools. To reinitialize it, remove the volume pool database and make any request to vmd, such as can be done by pointing a media management interface at the appropriate volume database host. Media Manager Status Code: 113 Message: invalid expiration date Explanation: A request was made to change the media expiration for one or more volumes in the volume configuration, but the date specified was not valid. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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