NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Client System Disk Recovery - Windows NetBackup 4.5 Troubleshooting Guide for Windows On a Windows NT/2000 client: install_path\NetBackup\Logs\tar install_path\NetBackup\Logs\bpinetd On a Windows 98 or 95 client: install_path\NetBackup\Logs\bpcd NetBackup creates logs in these directories. 7. For a Windows NT/2000 client, stop and restart the NetBackup Client Manager service. This enables NetBackup to start logging to the bpinetd debug log. 8. For a Windows 98 or 95 client, stop and restart the NetBackup Client Daemon. This enables NetBackup to start logging to the bpcd debug log. 9. Use the NetBackup client user interface to restore the system and user files to the client system. For example, if all files are on the C: drive, restoring that drive restores the entire system. To restore files, you do not have to be the administrator, but you must have restore privileges. For example, on Windows NT/2000, you must be a member of the Restore group, which is one of the built-in Windows NT/2000 groups. Refer to the online help or NetBackup User’s Guide for Microsoft Windows for instructions on how to restore files. Note NetBackup restores the registry when it restores the Windows system files. For example on a Windows NT/2000 client, if the system files are in the C:\Winnt40 directory, NetBackup restores the registry when it restores that directory and all its subordinate subdirectories and files. 10. Check for ERR or WRN messages in the log files that are in the directories you created in step 6. ◆ For a Windows NT/2000 client, these are the tar and inetd log files. ◆ For a Windows 98 or 95 client, this is the bpcd log file. If the logs indicate problems with the restore of Windows system files, resolve those problems before proceeding. 11. Reboot the NetBackup client system. When the boot process is complete, the system is restored to the state it was in at the time of the last backup. 408 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Recommended Backup Practices Recovering the NetBackup Catalogs In addition to backing up files on a regular basis it is important to select the correct files to back up. The first concern is to include all files with records that are critical to users and the organization. It is equally important to back up system and application files, so you can quickly and accurately restore a system to normal operation if a disaster occurs. Include all Windows system files in your backups. For example, if Windows NT/2000 is installed in the C:\Winnt40 directory, include this directory in the list of those that you are backing up (it may be best to back up the entire drive). In addition to the other system software, the Windows system directories include the registry, without which it is impossible to restore the client to its original configuration. If you are using a NetBackup exclude list for a client, do not specify any Windows system files in that list. It is not a good idea to omit executable and other files for applications such as NetBackup. It is tempting to save tape by excluding these easy to reinstall files. However, backing up the entire application, ensures that you can restore it to its exact configuration. For example, if you have applied software updates or patches, restoring from a backup eliminates the need to reapply them, thus reducing recovery time. For information on how to configure scheduled backups, see the NetBackup System Administrator’s Guide. For instructions on performing user backups and archives, see the NetBackup User’s Guide for Microsoft Windows. Recovering the NetBackup Catalogs The NetBackup catalogs contain critical information and must be recovered before any other backups. Master servers have the following NetBackup catalog files: install_path\NetBackup\db install_path\NetBackup\var install_path\Volmgr\database Media servers have the following NetBackup catalog files: install_path\netbackup\db\media install_path\netbackup\var install_path\volmgr\database For install_path, substitute the directory where NetBackup and Media Manager are installed (C:\Program Files\VERITAS by default). Because of their importance, the catalogs are backed up separately from other files as described in the NetBackup System Administrator’s Guide for Windows. To recover the catalogs, use the bprecover command: Chapter 6, Disaster Recovery 409 NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Page 371 and 372: NetBackup 4.5 Troubleshooting Guide
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Page 435 and 436: Figure 6. Starting NetBackup Master
Page 437 and 438: Figure 7. Backup or Archive to Tape
Page 443 and 444: Backups - Macintosh Clients NetBack
Page 451 and 452: Restores - NetWare Clients NetBacku
Page 453 and 454: NetBackup Directories and Files Bac
Page 465 and 466: Startup Process NetBackup 4.5 Troub
Page 469 and 470: Barcode Operations NetBackup 4.5 Tr
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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E F NetBackup 4.5 Troubleshooting G
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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