NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows respect to the six (6) least significant characters across all media in all robots, or use media ID generation rules to ensure unique media IDs are generated when using robot inventory update. Media Manager Status Code: 94 Message: volume is not in specified pool Explanation: A request was made to assign a volume from a specified volume pool. The volume was either found to be in a different volume pool, or, for optical media, the volume partner was in a different volume pool. Recommended Action: 1. Examine command output (if available) and debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. When assigning volumes manually, specify the volume pool associated with the volume. Check the device configuration to determine if the volume database host for the device is consistent with the volume configuration in the volume database. Applications may attempt to query multiple volume databases for volume-related requests, so ensure that duplicate media IDs are not used in volume configurations across multiple hosts. If duplicate IDs are found, either completely separate the configurations by not sharing any devices, or remove volumes with duplicate media IDs and consolidate volumes into one volume configuration. Always use barcodes that are unique with respect to the six (6) least significant characters across all media in all robots, or use media ID generation rules to ensure unique media IDs are generated when using robot inventory update. Media Manager Status Code: 95 Message: media ID is not the specified media type Explanation: A request was made to assign or add a volume of a specified media type, but the volume or other physically similar volumes have a different media type. Recommended Action: 248 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 249 Status Codes 1. Examine command output (if available) and debug logs for a more detailed message on the error. a. If not already enabled, enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or by executing the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. When using robot inventory update to make changes to the volume configuration, ensure that all volumes of the same physical cartridge type (for example, 3590J in TLH robots) are mapped to a single media type, such as HCART. This ensures that all media in the robotic library can be mounted on drives with a compatible drive type. 3. When assigning volumes manually, specify the media type associated with the volume. Check the device configuration to determine if the volume database host for the device is consistent with the volume configuration in the volume database. Applications may attempt to query multiple volume databases for volume-related requests, so ensure that duplicate media IDs are not used in volume configurations across multiple hosts. If duplicate IDs are found, either completely separate the configurations by not sharing any devices, or remove volumes with duplicate media IDs and consolidate volumes into one volume configuration. Always use barcodes that are unique with respect to the six (6) least significant characters across all media in all robots, or use media ID generation rules to ensure unique media IDs are generated when using robot inventory update. Media Manager Status Code: 96 Message: oprd returned abnormal status Explanation: A request serviced by oprd (the operator request daemon/process) or by rdevmi (the remote device management interface) returned an abnormal status. Recommended Action: 1. On Windows, when auto-configuring devices or initiating the NetBackup Device Manager service from a graphical or command line interface, ensure that the service has not been disabled in the system services configuration. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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O P NetBackup 4.5 Troubleshooting G
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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