NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Explanation: A backup or archive operation that was queued by the backup scheduler was not attempted because the backup window was no longer open. Recommended Action: ◆ If possible, change the schedule to extend the backup window for this policy and schedule combination so it does not occur again. ◆ If the backup must be run, use the Manual Backup command on the Policy menu in the Backup Policy Management window to perform the backup. Manual backups ignore the backup window. NetBackup Status Code: 197 Message: the specified schedule does not exist in the specified policy Explanation: A user backup or archive request has specified the exact policy and schedule to use when performing a backup. The policy exists but does not contain the schedule. ◆ On Microsoft Windows and NetWare nontarget clients, you can specify a policy or schedule on the Backups tab in the NetBackup Configuration dialog box. To display this dialog box, start the Backup, Archive, and Restore interface on the client and click Configure on the Actions menu. ◆ On Macintosh clients, you can specify a policy or schedule by using the bp.conf options, BPBACKUP_POLICY or BPBACKUP_SCHED. ◆ On NetWare target clients, you can specify a policy or schedule in the bp.ini file. Recommended Action: 1. Check the client progress log (if available) to determine the policy and schedule that were specified. 2. Check the configuration on the master server to determine if the schedule is valid for the policy. If the schedule is not valid, either add the schedule to the policy configuration or specify a valid schedule on the client. NetBackup Status Code: 198 Message: no active policies contain schedules of the requested type for this client Explanation: A user backup or archive has been requested, and this client is not in a policy that has a user backup or archive schedule. Recommended Action: Determine if the client is in any policy that has a schedule of the appropriate type (either user backup or archive). ◆ If the client is in such a policy, check the general policy attributes to verify that the policy is set to active. 132 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 4, NetBackup Status Codes and Messages 133 Status Codes ◆ If the client is not in such a policy, either add a schedule of the appropriate type to an existing policy that has this client or create a new policy that has this client and a schedule of the appropriate type. NetBackup Status Code: 199 Message: operation not allowed during this time period Explanation: A user backup or archive has been requested and this client is not in a policy that has a user backup or archive schedule with an open backup window. This error implies that there is an appropriate policy and schedule combination for this client. Recommended Action: Determine the policies to which this client belongs that also have a schedule of the appropriate type (either user backup or archive). ◆ If possible, retry the operation when the backup window is open. ◆ If the backup window is not open during appropriate time periods, adjust a backup window for a schedule in one of the policies. NetBackup Status Code: 200 Message: scheduler found no backups due to run Explanation: When checking the policy and schedule configuration, the NetBackup scheduler process (bpsched) did not find any clients to back up. This could be due to: ◆ No backup time windows are open (applies only to full and incremental schedules). ◆ Policies are set to inactive. ◆ The clients were recently backed up and are not due for another backup (based on Frequency setting for the schedules). ◆ Policies do not have any clients. Recommended Action: Usually, this message can be considered informational and does not indicate a problem. However, if you suspect a problem: 1. Examine the NetBackup All Log Entries report to see if there are any messages in addition to one indicating that the scheduler found nothing to do. 2. Examine the policy configuration for all policies or the specific policy in question and determine if any of the reasons mentioned in the Explanation section above apply. 3. To obtain detailed troubleshooting information, create a bpsched debug log directory on the master server and retry the operation. Check the resulting debug log. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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