NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 295
Status Codes
Recommended Action: In the NetBackup Media Manager System Administrator’s Guide
appendices, check the Robot Attributes tables to determine valid media types for a given
robot type. Drive types directly correspond to the listed media types. Configure
supported devices so that invalid combinations of drive types and robot types are not
required.
Device Configuration Status Code: 28
Message: Invalid robot drive number for the robot type
Explanation: On a request to configure a drive to be in a robot, it was found that the robot
drive number was not valid for the selected robot type.
Recommended Action: The robot drive number, or for ACS robots the set of ACS drive
identifiers, is limited to certain ranges based on the robot type. These limits are based on a
supported device list. An invalid robot drive number means that the drive number was
not within the acceptable range. Make sure that the robot hardware is supported and that
the required patches are installed to support the robotic library. If the robot type is TLH or
TLM, do not specify a robot drive number, because the drives are addressed using a
vendor drive name.
Device Configuration Status Code: 29
Message: Drive index is in use by another drive
Explanation: On a request to add a drive to the device configuration, the requested drive
index was found to be in use on the targeted device host.
Recommended Action:
1. To avoid configuring a drive index that is already in use, use the Device
Configuration wizard (on supported device discovery platforms) so that the drive
index is automatically configured.
2. If using a device configuration interface that allows the drive index to be specified,
use tpconfig -d to determine the drive indexes that are already in use on the
targeted device host, and specify a drive index that is not already in use.
Device Configuration Status Code: 30
Message: Robot number is in use by another robot
Explanation: On a request to add or update a robotic drive in the device configuration, it
was found that the robot number and robot type specified were associated with an
existing robot of a different robot type.
NetBackup 4.5 Troubleshooting Guide for Windows