NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 329
Status Codes
Device Management Status Code: 42
Message: Incorrect tpreq access mode
Explanation: On a tape mount request, the specified access mode was invalid. On
Windows hosts, a user without Administrator privileges made a request for NetBackup
Device Manager services.
Recommended Action: When using tpreq, specify an access mode argument of r for
read, w for write, or use the default (read) access mode. When making requests that
require NetBackup Device Manager services on Windows, do so under an account with
Administrator privileges.
Device Management Status Code: 43
Message: Drive is not a shared drive
Explanation: A shared drive (or SSO-related) request was made for a drive, but the drive
was not a shared drive.
Recommended Action: Ensure that ltid (the Media Manager device daemon on UNIX
or the NetBackup Device Manager service on Windows) was stopped and restarted after
changes were last made to the device configuration. Display the device configuration
(using tpconfig -d or other means) to see the drive attributes. Ensure that a license key
for the Shared Storage Option is installed and has not expired.
Device Management Status Code: 44
Message: You do not have permission to create the file
Explanation: On a tape mount request, the file name associated with the request could not
be created due to directory or folder permissions.
Recommended Action: Check for existence of a file at the file path specified. If a file is
found, delete the file if it is not needed or resubmit the request using a different file path.
If there is no file at that location, check the directory/folder permissions for read/write
access for the user or application process that issued the mount request.
Device Management Status Code: 45
Message: Drive is not currently reserved for this host
Explanation: On a request to release a shared drive, the drive was found to be not
reserved to the local host. This status code is related to the internal implementation of the
SSO feature, not SCSI Reserve/Release.
NetBackup 4.5 Troubleshooting Guide for Windows