NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows 3. On UNIX servers, gather the output of the ipcs -a command to see what resources are currently in use. Robot Error Status Code: 3 Message: Error in getting shared memory Explanation: A robotic daemon/process was unable to get a shared memory identifier associated with a segment of shared memory that ltid maintains. (ltid is the Media Manager device daemon on UNIX or the NetBackup Device Manager service on Windows.) Recommended Action: 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting the daemons/services, or execute the command’s verbose option, if available. b. Retry the operation and examine the logs. 2. On UNIX servers, gather the output of the ipcs -a command to see what resources are currently in use. Robot Error Status Code: 4 Message: Error in attaching the shared memory Explanation: A robotic daemon/process was unable to attach a shared memory segment that ltid maintains. (ltid is the Media Manager device daemon on UNIX or the NetBackup Device Manager service on Windows.) Recommended Action: 1. Examine command output (if available), debug logs, and system logs for messages related to the error. a. Enable debug logging by creating the necessary directories/folders. Increase the level of verbosity by adding the VERBOSE option in the vm.conf file and restarting ltid. b. Retry the operation and examine the logs. 360 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows Chapter 5, Media Manager Status Codes and Messages 361 Status Codes 2. On UNIX servers, gather the output of the ipcs -a command to see what resources are currently in use. Robot Error Status Code: 5 Message: Error in getting process Id Explanation: A robotic daemon/process was unable to obtain its own process identifier due to a system call failure. Recommended Action: Investigate operating system functionality regarding a process obtaining its own process identifier. Robot Error Status Code: 6 Message: No devices are configured on the robot Explanation: A robotic daemon/process was started, but no drives are configured for the robot. Recommended Action: Some robotic daemons/processes will not run if there are no drives configured for them to manage. Add or reconfigure one or more drives to be in the associated robot. Then, stop and restart ltid (the Media Manager device daemon on UNIX or NetBackup Device Manager service on Windows). Robot Error Status Code: 7 Message: No robots are configured Explanation: A robotic daemon/process was started, but no robots of the associated robot type are configured. Recommended Action: Robotic daemons/processes will not run if there are no robots configured for the associated robot type. Add or reconfigure one or more robots, then stop and restart ltid (the Media Manager device daemon on UNIX or NetBackup Device Manager service on Windows). Robot Error Status Code: 8 Message: No memory available Explanation: A robotic daemon/process was unable to allocate memory. This error occurs when there is insufficient system memory available. This could be caused by the system being overloaded with too many processes and there is not enough physical and virtual memory. Recommended Action: Free up memory by terminating unneeded processes. Add more swap space or physical memory. NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Messages NetBackup 4.5 Troubleshoot
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Media Manager Status Codes and Mess
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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