NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 247
Status Codes
1. Examine command output (if available) and debug logs for a more detailed message
on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. It is not possible to delete assigned volumes. If no worthwhile data is on the volume,
unassign the media using the appropriate application interface (which is bpexpdate
for NetBackup) and then retry the delete volume request. For optical media, if no
worthwhile data is on either side of the platter, unassign both of the volumes before
attempting to delete them.
Media Manager Status Code: 93
Message: volume is already assigned
Explanation: A request was made to assign a volume, and the volume was already
assigned, or for optical media, the volume partner was already assigned.
Recommended Action:
1. Examine command output (if available) and debug logs for a more detailed message
on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
2. Do not try to manually assign volumes that are already assigned, because it is not
valid except for one condition: you can assign volumes for NetBackup catalog
backups if the volume is already assigned for NetBackup catalog backups. Check the
device configuration to determine if the volume database host for the device is
consistent with the volume configuration in the volume database. Applications may
attempt to query multiple volume databases for volume-related requests, so ensure
that duplicate media IDs are not used in volume configurations across multiple hosts.
If duplicate IDs are found, either completely separate the configurations by not
sharing any devices, or remove volumes with duplicate media IDs and consolidate
volumes into one volume configuration. Always use barcodes that are unique with
NetBackup 4.5 Troubleshooting Guide for Windows