NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

More documents

Recommendations

Info

Debug Logs NetBackup 4.5 Troubleshooting Guide for Windows mmddyy.log For example, 120198.log. ◆ You can increase the amount of information that processes write in the logs. ◆ On Windows clients, set the debug level on the TroubleShooting tab of the NetBackup Client Properties dialog. For instructions, see the NetBackup user guide for the client. ◆ On NetWare clients, change the value of the level and tcp parameters in the debug section of the bp.ini file. For instructions, see the NetBackup user guide for the client. Note Increasing the log level can cause the logs to grow very large, so take this action only if unexplained problems exist. Debug Logs on Macintosh Clients There are two types of debug logs on Macintosh clients: ◆ bpcd logs, which are located in the Preferences:NetBackup:Logs:bpcd folder. These logs have information on NetBackupBPCD, which controls communications between the server and the client. ◆ inetd logs, which are located in the Preferences:NetBackup:Logs:bpcd folder. These logs have information on NetBackupListen. NetBackupBPCD and NetBackupListen each create one debug log file per day. The file names for these log files are of the form: log.mmddyy For example: log.110899 To increase the amount of information that these processes write in the logs, change the value of the loglevel parameter in the mac.conf file in the NetBackup folder. Increasing the log level can cause these logs to grow very large, so take this action only if unexplained problems exist. NetBackup retains Macintosh debug logs for the number of days you specify with the logexpire parameter in the mac.conf file in the NetBackup folder. The default is seven days. For more on changing the loglevel or the logexpire value, see the NetBackup User’s Guide for Macintosh. 48 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
Media Manager Logs NetBackup 4.5 Troubleshooting Guide for Windows Media Manager Logs On Windows, Media Manager records robotic and drive errors in the Event Viewer Application log. Log entries are also made when drives change between the UP and DOWN states. If a problem requires more information, increase the level of logging to the Event Viewer Application log by adding a VERBOSE entry to the following file: install_path\Volmgr\vm.conf In addition, you can enable debug logging for the NetBackup Volume Manager service by creating the following directories: install_path\Volmgr\debug\daemon (Debug information on the service) install_path\Volmgr\debug\reqlib (Debug information on the process requesting the service) install_path\Volmgr\debug\tpcommand (Debug information on the tpconfig and tpautoconf commands) install_path\Volmgr\debug\ltid (Debug information on ltid) NetBackup creates one log per day in each of the above debug directories with file names of the form: mmddyy.log For example: 110894.log To disable debug logging for the NetBackup Volume Manager service, either delete or rename the directories. Windows Event Viewer Logging Option NetBackup Windows master servers can be configured so messages from NetBackup reports are written to the Windows Event Viewer Application Log. This allows you to see these messages in the Application Log and also to use third party tools to monitor the Application Log for these messages. Chapter 3, Using the Logs and Reports 49 NetBackup 4.5 Troubleshooting Guide for Windows
Page 1 and 2:
NetBackup 4.5 Troubleshooting Guide
Page 3 and 4:
Contents NetBackup 4.5 Troubleshoot
Page 5 and 6:
Page 7 and 8:
Page 9 and 10:
Preface Audience Organization NetBa
Page 11 and 12: NetBackup 4.5 Troubleshooting Guide
Page 15 and 16: Introduction 1 This chapter explain
Page 43 and 44: General Test and Troubleshooting Pr
Page 45 and 46: NetBackup Configuration 1 Servers N
Page 49 and 50: Windows NT/2000 Master Server Polic
Page 57 and 58: Reports NetBackup 4.5 Troubleshooti
Page 61: NetBackup 4.5 Troubleshooting Guide
Page 65 and 66: 64 = Backup Status 128 = Media Devi
Page 69 and 70: NetBackup Status Codes and Messages
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Messages NetBackup 4.5 Troubleshoot
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Media Manager Status Codes and Mess
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Page 227 and 228:
Page 229 and 230:
Page 231 and 232:
Page 233 and 234:
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Page 245 and 246:
Page 247 and 248:
Page 249 and 250:
Page 251 and 252:
Page 253 and 254:
Page 255 and 256:
Page 257 and 258:
Page 259 and 260:
Page 261 and 262:
Page 263 and 264:
Page 265 and 266:
Page 267 and 268:
Page 269 and 270:
Page 271 and 272:
Page 273 and 274:
Page 275 and 276:
Page 277 and 278:
Page 279 and 280:
Page 281 and 282:
Page 283 and 284:
Page 285 and 286:
Page 287 and 288:
Page 289 and 290:
Page 291 and 292:
Page 293 and 294:
Page 295 and 296:
Page 297 and 298:
Page 299 and 300:
Page 301 and 302:
Page 303 and 304:
Page 305 and 306:
Page 307 and 308:
Page 309 and 310:
Page 311 and 312:
Page 313 and 314:
Page 315 and 316:
Page 317 and 318:
Page 319 and 320:
Page 321 and 322:
Page 323 and 324:
Page 325 and 326:
Page 327 and 328:
Page 329 and 330:
Page 331 and 332:
Page 333 and 334:
Page 335 and 336:
Page 337 and 338:
Page 339 and 340:
Page 341 and 342:
Page 343 and 344:
Page 345 and 346:
Page 347 and 348:
Page 349 and 350:
Page 351 and 352:
Page 353 and 354:
Page 355 and 356:
Page 357 and 358:
Page 359 and 360:
Page 361 and 362:
Page 363 and 364:
Page 365 and 366:
Page 367 and 368:
Page 369 and 370:
Page 371 and 372:
Page 373 and 374:
Page 375 and 376:
Page 377 and 378:
Page 379 and 380:
Page 381 and 382:
Page 383 and 384:
Page 385 and 386:
Page 387 and 388:
Page 389 and 390:
Page 391 and 392:
Page 393 and 394:
Page 395 and 396:
Page 397 and 398:
Page 399 and 400:
Page 401 and 402:
Page 403 and 404:
Page 405 and 406:
Page 407 and 408:
Page 409 and 410:
Page 411 and 412:
Page 413 and 414:
Page 415 and 416:
Page 417 and 418:
Page 419 and 420:
Page 421 and 422:
Page 423 and 424:
Page 425 and 426:
Page 427 and 428:
Page 429 and 430:
Page 431 and 432:
Page 433 and 434:
Page 435 and 436:
Figure 6. Starting NetBackup Master
Page 437 and 438:
Figure 7. Backup or Archive to Tape
Page 439 and 440:
Page 441 and 442:
Page 443 and 444:
Backups - Macintosh Clients NetBack
Page 445 and 446:
Page 447 and 448:
Page 449 and 450:
Page 451 and 452:
Restores - NetWare Clients NetBacku
Page 453 and 454:
NetBackup Directories and Files Bac
Page 455 and 456:
Page 457 and 458:
Page 459 and 460:
Page 461 and 462:
Page 463 and 464:
Page 465 and 466:
Startup Process NetBackup 4.5 Troub
Page 467 and 468:
Page 469 and 470:
Barcode Operations NetBackup 4.5 Tr
Page 471 and 472:
Media Manager Components Media Mana
Page 473 and 474:
Page 475 and 476:
Page 477 and 478:
Page 479 and 480:
Page 481 and 482:
Page 483 and 484:
Page 485 and 486:
Robotic Test Utilities C Each of th
Page 487 and 488:
Backup Exec Tape Reader for NetBack
Page 489 and 490:
Page 491 and 492:
Page 493 and 494:
◆ Backup Exec 8.x Device & Media
Page 495 and 496:
Page 497 and 498:
Examples NetBackup 4.5 Troubleshoot
Page 499 and 500:
Page 501 and 502:
Troubleshooting with the Debug Logs
Page 503 and 504:
Page 505 and 506:
Page 507 and 508:
Glossary access control list (ACL)
Page 509 and 510:
ack up backup The act of copying an
Page 511 and 512:
configuration consolidated eject co
Page 513 and 514:
disaster recovery disk disk-image b
Page 515 and 516:
global attributes GDM Dashboard GDM
Page 517 and 518:
inject inport inode install_path jb
Page 519 and 520:
media media access port media host
Page 521 and 522:
NetBackup Device Manager service Ne
Page 523 and 524:
port A location used for transferri
Page 525 and 526:
estore retention level retention pe
Page 527 and 528:
session Session (Vault) shared driv
Page 529 and 530:
tape overhead tape spanning tar tar
Page 531 and 532:
TSH - Tape Stacker Half-inch A Medi
Page 533 and 534:
wildcard characters Microsoft Windo
Page 535 and 536:
Index Numerics 3pc.conf file 123 A
Page 537 and 538:
E F NetBackup 4.5 Troubleshooting G
Page 539 and 540:
O P NetBackup 4.5 Troubleshooting G
Page 541 and 542:
show all

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Create successful ePaper yourself

Delete template?

Save as template?