NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
5. Check the system log on the robot control host for errors logged by the robotic
software.
Chapter 5, Media Manager Status Codes and Messages 223
Status Codes
Media Manager Status Code: 47
Message: no entries changed
Explanation: A requested operation was completed, but no changes to the volume
configuration or Media Manager configuration file were made. The administrator may
have aborted an operation instead of continuing with proposed changes, or the
configuration file may have already included the configuration entry that was being
added.
Recommended Action:
1. No action is needed if the administrator aborted the change operation.
2. Examine command output (if available) and the daemon and reqlib debug logs for a
more detailed message on the error, as follows.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
Media Manager Status Code: 48
Message: no entries deleted
Explanation: A delete volume(s) operation completed, but no changes were made to the
volume configuration.
Recommended Action:
1. No action is needed, unless volumes that were requested to be deleted were not in fact
deleted.
2. Examine command output (if available) and the daemon and reqlib debug logs for a
more detailed message on the error, as follows.
NetBackup 4.5 Troubleshooting Guide for Windows