NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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Status Codes NetBackup 4.5 Troubleshooting Guide for Windows Windows: install_path\Netbackup\vault\sessions\vault_name\session.last Make sure that the file system is not full and that no one has inadvertently edited the session.last file. You can correct the problem by storing in the session.last file the highest session id that has been assigned to a session for this vault. If the problem persists, contact customer support and send the appropriate logs. NetBackup Status Code: 265 Message: session id file is empty or corrupt Explanation: The session id stored in the following file is bad. UNIX: /usr/openv/netbackup/vault/sessions/vault_name/session.last Windows: install_path\NetBackup\vault\sessions\vault_name\session.last Recommended Action: Ensure that the session id stored in the session.last file is not corrupt. Make sure that the file system is not full and that no one has inadvertently edited the file. You can correct the problem by storing in the session.last file the highest session id that has been assigned to a session for this vault. If the problem persists, contact customer support and send the appropriate logs. NetBackup Status Code: 266 Message: cannot find robot, vault, or profile in the vault configuration Explanation: The profile name or triplet robot_name/vault_name/profile_name specified on the vault command (vltrun, vlteject, vltoffsitemedia), or by means of vltopmenu, was not found in the vault configuration. Recommended Action: Please rerun the command with the correct profile_name or triplet robot_name/vault_name/profile_name. NetBackup Status Code: 267 Message: cannot find the local host name Explanation: A vault job obtains the local host name via an OS call. This error occurs when the vault job is unable to get the local host name. Recommended Action: Issue a hostname command at the OS command prompt. See the hostname (or gethostbyname) man page for an explanation of the conditions that would cause it to fail. Refer to the OS System Administrator Guide for more information 154 NetBackup Troubleshooting Guide - Windows NT/2000 NetBackup 4.5 Troubleshooting Guide for Windows
NetBackup 4.5 Troubleshooting Guide for Windows NetBackup Status Code: 268 Message: the vault session directory is either missing or inaccessible Explanation: This error occurs when a vault job cannot access the following: UNIX: /usr/openv/netbackup/vault/sessions Windows: install_path\NetBackup\vault\sessions This directory is created when vault is installed. Chapter 4, NetBackup Status Codes and Messages 155 Status Codes Recommended Action: Make sure you are running on the master server where vault is installed and configured. Also ensure that no one has accidently removed the sessions directory or changed permission on the directory path so it is inaccessible to the vault job. NetBackup Status Code: 269 Message: no vault session id was found Explanation: This error is encountered when vltopmenu cannot find a sidxxx session id directory for the specified profile. It means that either no vault jobs were run for this profile or that the corresponding sidxxx session id directory (or directories) were removed from the following directory: UNIX: /usr/openv/netbackup/vault/sessions/vault_name Windows: install_path\NetBackup\vault\sessions\vault_name Recommended Action: You can either specify a different profile for which vault jobs have been run or exit vltopmenu, run a vault job for the specific profile and rerun vltopmenu and select the profile. NetBackup Status Code: 270 Message: unable to obtain process id, getpid failed Explanation: This error occurs when a vault process is unable to obtain its process id by means of the getpid() OS system call. Recommended Action: Look at the system log for any unusual system problems. Wait for a while and try running the process again when system resources have been freed up. NetBackup Status Code: 271 Message: the initialization of the vault configuration file failed Explanation: This error occurs when configuration initialization code fails. Recommended Action: Ensure that the following is accessible: UNIX: /usr/openv/netbackup/lib/libxerces-c1_4nmt.so Windows: install_path\NetBackup\lib\libxerces-c1_4nmt.so NetBackup 4.5 Troubleshooting Guide for Windows
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NetBackup 4.5 Troubleshooting Guide
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Contents NetBackup 4.5 Troubleshoot
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Preface Audience Organization NetBa
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Introduction 1 This chapter explain
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General Test and Troubleshooting Pr
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NetBackup Configuration 1 Servers N
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Windows NT/2000 Master Server Polic
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Reports NetBackup 4.5 Troubleshooti
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Media Manager Logs NetBackup 4.5 Tr
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64 = Backup Status 128 = Media Devi
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NetBackup Status Codes and Messages
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Figure 6. Starting NetBackup Master
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Figure 7. Backup or Archive to Tape
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Backups - Macintosh Clients NetBack
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Restores - NetWare Clients NetBacku
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NetBackup Directories and Files Bac
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Startup Process NetBackup 4.5 Troub
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Barcode Operations NetBackup 4.5 Tr
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Media Manager Components Media Mana
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Robotic Test Utilities C Each of th
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Backup Exec Tape Reader for NetBack
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◆ Backup Exec 8.x Device & Media
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Examples NetBackup 4.5 Troubleshoot
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Troubleshooting with the Debug Logs
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Glossary access control list (ACL)
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ack up backup The act of copying an
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configuration consolidated eject co
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disaster recovery disk disk-image b
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global attributes GDM Dashboard GDM
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inject inport inode install_path jb
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media media access port media host
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NetBackup Device Manager service Ne
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port A location used for transferri
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estore retention level retention pe
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session Session (Vault) shared driv
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tape overhead tape spanning tar tar
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TSH - Tape Stacker Half-inch A Medi
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wildcard characters Microsoft Windo
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Index Numerics 3pc.conf file 123 A
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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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