NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 5, Media Manager Status Codes and Messages 243
Status Codes
vmd port numbers other than the default, or use of unsupported options, can affect which
host and port is referenced in interfaces used to start vmd.
Recommended Action:
1. Initiate vmd on the local host only, by logging on to the host where vmd needs to be
running and starting vmd on that host. On UNIX, execute
/usr/openv/volmgr/bin/vmd [-v]. On Windows NT, start the NetBackup
Volume Manager service in Services of the system Control Panel. (On Windows 2000,
Services is in Administrative Tools of the Control Panel.)
2. If more information is needed to explain the problem, examine command output (if
available), debug logs, and system logs for a more detailed message on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
3. Make sure port numbers are consistent.
Media Manager Status Code: 85
Message: volume daemon fork failed
Explanation: A Media Manager daemon or service could not create a child process due to
an error received from the system. This is probably an intermittent error based on the
availability of resources on the system.
Recommended Action:
1. Restart the service at a later time and investigate system problems that limit the
number of processes.
2. Examine debug and system logs for a more detailed message on the error.
a. If not already enabled, enable debug logging by creating the necessary
directories/folders. Increase the level of verbosity by adding the VERBOSE
option in the vm.conf file and restarting the daemons/services, or by executing
the command’s verbose option, if available.
b. Retry the operation and examine the logs.
NetBackup 4.5 Troubleshooting Guide for Windows