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NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

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<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong><br />

Chapter 4, <strong>NetBackup</strong> Status Codes and Messages 63<br />

Status Codes<br />

◆ If a backup using the fsclone frozen image method failed, the <strong>NetBackup</strong> bpbkar<br />

process should automatically remove the clone. Sometimes, however, bpbkar is<br />

unable to remove the clone. In this case, you may see messages such as the following<br />

in the /usr/openv/netbackup/logs/online_util log:<br />

15:21:45.716 [4236] create_mount_point: INF - Created mount point<br />

/tmp/_vtrax_test_fastrax_dlt:4236<br />

15:21:45.869 [4236] onlfi_vfms_logf: INF - vxfs clone handle : 9600344<br />

15:21:45.870 [4236] onlfi_vfms_logf: INF - fsclone_freeze: Cannot create<br />

checkpoint; status=17<br />

15:21:45.872 [4236] delete_mount_point: INF - Deleted mount point<br />

/tmp/_vtrax_test_fastrax_dlt:4236<br />

15:21:45.873 [4236] onlfi_freeze: FTL - VfMS error 11; see following<br />

messages:<br />

15:21:45.873 [4236] onlfi_freeze: FTL - Fatal method error was reported<br />

15:21:45.873 [4236] onlfi_freeze: FTL - vfm_freeze: method: fsclone,<br />

type: FIM, function: fsclone_freeze<br />

15:21:45.873 [4236] onlfi_freeze: FTL - VfMS method error 17; see<br />

following message:<br />

15:21:45.874 [4236] onlfi_freeze: FTL - fsclone_freeze: Cannot create<br />

checkpoint; status=17<br />

Remove the clone as follows.<br />

Note If the clone is not removed, you will not be able to use fsclone to back up any data in<br />

the file system where the clone is mounted.<br />

a. List the name of the clone by entering the following VxFS command:<br />

/usr/lib/fs/vxfs/fsckptadm list /file_system<br />

where file_system is the name of the file system where the clone is mounted.<br />

Following is sample output. In this example, /vtrax_test is the file system and<br />

fi_ckpt is the name of the clone.<br />

/vtrax_test<br />

fi_ckpt:<br />

ctime = Mon Nov 12 10:08:13 2001<br />

mtime = Mon Nov 12 10:08:13 2001<br />

flags = largefiles<br />

b. Remove the clone by entering the following:<br />

/usr/lib/fs/vxfs/fsckptadm remove name_of_clone /file_system<br />

c. If the clone cannot be removed, unmount the clone and retry step b.<br />

<strong>NetBackup</strong> <strong>4.5</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> <strong>for</strong> <strong>Windows</strong>

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