NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

Status Codes
NetBackup 4.5 Troubleshooting Guide for Windows
Format Optical Status Codes
These status codes appear in exit status and command output for the tpformat
command, and in system or debug logs. These codes are also presented by programs that
call tpformat, such as media and device management user interfaces and the vmoprcmd
command.
Format Optical Status Code: 0
Message: Success
Explanation: An optical volume format operation was successfully completed.
Recommended Action: None.
Format Optical Status Code: 1
Message: tpformat: Invalid usage
Explanation: The format optical disk command tpformat was executed with improper
options or there is an incompatibility between components or versions of the product.
Recommended Action:
1. Examine command output (if available), debug logs, and system logs for a more
detailed message on the error.
a. Enable debug logging by creating the necessary directories/folders. Increase the
level of verbosity by adding the VERBOSE option in the vm.conf file and
restarting the daemons/services, or execute the command’s verbose option, if
available.
b. Retry the operation and examine the logs.
2. Check the tpformat usage statement and compare with the parameters being sent to
start the new process.
3. Verify that all Media Manager binaries are at a compatible version level.
Format Optical Status Code: 2
Message: tpformat: Cannot set volume header
Explanation: The format optical disk command tpformat encountered a system, device,
or media error while trying to write the optical volume header.
Recommended Action:
306 NetBackup Troubleshooting Guide - Windows NT/2000
NetBackup 4.5 Troubleshooting Guide for Windows