NetBackup 4.5 Troubleshooting Guide for Windows - Symantec

NetBackup 4.5 Troubleshooting Guide for Windows
Chapter 4, NetBackup Status Codes and Messages 157
Status Codes
Explanation: This error is returned by a vault job or command when it cannot locate the
following directory:
UNIX: /usr/openv/netbackup/vault
Windows: install_path\NetBackup\vault
Recommended Action: The vault directory is created when the vault package is
installed on the master server. Ensure that the vault job or command is started as root on
the master server and that the vault directory has not been inadvertently removed or
made inaccessible to root user.
NetBackup Status Code: 287
Message: failed attempting to copy (consolidated) report file
Explanation: This error occurs when a vault job is unable to copy the consolidated reports
to the destination directory specified in the vault profile.
Recommended Action: Ensure that the destination directory specified in the profile exists
and is writable by root. Also the vault job or command must be started with root
privileges. Correct the path and/or permissions of the destination directory and rerun the
vault job or command.
NetBackup Status Code: 288
Message: attempt to open a log file failed
Explanation: This error occurs when a vault job cannot create the detail.log file or
summary.log file in the following directory:
UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx
Windows: install_path \Netbackup\vault\sessions\vault_name\sidxxx
(where xxx is the session id.)
Recommended Action: Ensure that the above directory exists and has not been
inadvertently removed after the vault job was started. Ensure that this directory is
writable by root and that the disk is not full. Rerun the vault job after correcting the
problem.
NetBackup Status Code: 289
Message: an error occurred when calling vltcore
Explanation: The error can occur during a normal vault job or when vlteject is
executed for a specific session or when vltopmenu is used to generate individual reports,
if any of the following conditions exists:
◆ vltcore binary is removed
NetBackup 4.5 Troubleshooting Guide for Windows